Call Detail
The Call Detail includes the data attributes for a given inbound tracked call.
Paremeter | Type | Description |
---|---|---|
AdvertiserName | String | Name of the Advertiser account for the CallDetail. |
AdvertiserId | String | AdvertiserId for the Call Detail. |
StartTime | Datetime | The timestamp, in UTC, that the tracked call was placed. Represents the begin timestamp of the communication between site visitor, or customer in this context, and advertiser. |
EndTime | Datetime | The timestamp, in UTC, that the tracked call was terminated. Represents the end timestamp of the communication between site visitor, or customer in this context, and advertiser. |
Duration | Int | Call duration, in seconds. |
Type | String | Indicates the communication type of the call. Values include:
|
Visit Id | Int | Unique internal ideUnique internal identifier assigned by ContactAtOnce! representing a site visitor's "visit" with an advertiser. Multiple communication types may be included within a single visit, if for example the IM conversation is escalated to a click-to-call or VoIP session. See VisitedIdntifier assigned by ContactAtOnce! representing a site visitor's "visit" with an advertiser. Multiple communication types may be included within a single visit, if for example the IM conversation is escalated to a click-to-call or VoIP session. |
DialedNumber | DateTime | The tracked telephone number that the customer dialed. Populated only for inbound tracked calls. See ProvisionTrackedNumber. |
ForwardToNumber | Int | The advertiser number to which the tracked call was forwarded. See ProvisionTrackedNumber. |
TrackedNumberApplication | String | The tracked number application specified when the tracked number was provisioned. Populated only for inbound tracked calls. See ProvisionTrackedNumber. |
TrackedNumberComment | String | Any comment specified for the tracked number. Populated only for inbound tracked calls. See ProvisionTrackedNumber. |
Status | String | Indicates the termination status of the call. Values include:
|
CustomerName | String | Name of the site visitor (customer) that initiated the lead with the advertiser. NULL when customer name is unknown. |
CustomerPhone | String | Telephone number of the customer that initiated the lead with the advertiser. NULL when customer telephone number is unknown. |
CustomerAddress | String | Customer Address describes the mailing address of a customer and is populated by a reverse telephone number lookup using commercially available data services. NULL when customer address is unknown. Populated only for inbound tracked calls. |
PlaybackUrl | String | Fully qualified URL that references the call audio file that contains the recording of the call. |
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