DropIn Business Card Configuration Options
The Business Card DropIn is highly configurable to meet the aesthetic requirements for your site.
ContactAtOnce! has a large library of DropIn Business Card layouts to suite your needs. Many of the templates support Responsive Web Sites and or the ContactAtOnce! Behavioral Chat Invitations. A green check will be in the column next to the image as shown below if Responsive or Behavioral are supported.
ContactAtOnce! customer support can configure the Business Card Dropin to your specifications.
| Configuration Option | Configuration Values | Default | Template Approach | Classic Approach | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Background Color | Any HTML color code | ContactAtOnce! orange HTML color code #FF9933 | √ | |||||||||||||
| Height | Desired height in pixels | 400 pixels | √ | |||||||||||||
| Width | Desired width in pixels | 210 pixels | √ | |||||||||||||
| Delay | Time in milliseconds to delay | 4000 ms | √ | √ | ||||||||||||
| Message | Any text. Wild card values for Agent Name and Advertiser Name are supported. | [Agent Name] of [Advertiser Display Name] is available to answer your questions now. | √ | |||||||||||||
| Position | Any of the nine positions based on top, middle, bottom, vertically, and left, middle, and right horizontally.
| Middle Center | √ | √ | ||||||||||||
| Agent Image | Any HTML displayable graphic | Image of actual agents online at the time of display | √ | |||||||||||||
| Any HTML displayable graphic |  | √ | ||||||||||||||
| Click-to-Call Button Image | Any HTML displayable graphic |  | √ | |||||||||||||
| Presence Independent | Display dropin when advertiser is online only or always. *All template dropins are presence based. Only in specific cases are template based dropins presence independent. | Display when Advertiser is online only. | * | √ | ||||||||||||
| Non Present Message | Any text. Wild card values for Agent Name and Advertiser Name are supported. Applicable only if Presence Independent Dropin is selected. | √ | ||||||||||||||
| Email Button Image | Any HMTL displayable graphic. Applicable only if Presence Independent Dropin is selected. | √ | ||||||||||||||
| Offline Message | Any text. Wild card values for Agent Name and Advertiser name are supported. Applicable only if Presence Independent Dropin is selected. | √ | ||||||||||||||
| Template | Predefined layout of Business Card dropin window. | default.xsl | √ | |||||||||||||
| Phone Number | Phone number displayed on dropin. | √ | √ | |||||||||||||
| Governor Count | Maximum number of times in a given time period (default is 1 hour) that a visitor will see the dropin. See Dropin Governor Settings Example for more information. | Blank (infinite) | √ | √ | ||||||||||||
| Governor Timespan | Amount of time (in hours) over which the governor count is enforced. | 1 | √ | √ |