Manage Placements

From this page, you may view or modify Placement characteristics including selecting different presence icons.


Placements identify a specific location on a publisher website where a presence icon will be placed.  You may select a previously defined placement to modify or update.

Placement Id
Specify an integer that uniquely identifies the placement which is being defined.

Provide a name which will identify the placement.  This is for Publisher internal usage only and will not be displayed to site visitors.

Provide a brief description for the placement.

Presence Icon
To complete a placement definition, you must select a presence icon to appear when an agent is online and an appropriate icon to appear when no agent is available.