From this page, you may view or modify Placement characteristics including selecting different presence icons.
Placements identify a specific location on a publisher website where a presence icon will be placed. You may select a previously defined placement to modify or update.
Specify an integer that uniquely identifies the placement which is being defined.
Provide a name which will identify the placement. This is for Publisher internal usage only and will not be displayed to site visitors.
Provide a brief description for the placement.
To complete a placement definition, you must select a presence icon to appear when an agent is online and an appropriate icon to appear when no agent is available.