An agent may login to the portal with their IM Id and IM Password. This information is available from the portal administrator or by clicking the “I forgot my password link”.
Instructions for Agent Login:
- Go to portal.contactatonce.com/CustomerPortal360.aspx
- Enter your IM Id in the Email field
- Enter your password
- Click “Sign-In”
Note: To retrieve IM Password, click the “Forgot Your Password?” link below and enter the IM Id associated with your agent account.
The password will be sent to the email address we have on file if it matches.