Visual Element Specifications
ContactAtOnce! allows publishers significant flexibility to tailor the visual design elements to meet site style guides.
- Publisher Logo (Consumer)
- Publisher Email Logo (Advertiser)
- Advertiser/Merchant Logo (Advertiser Chat)
- Presence Icon (Present)
- Presence Icon (Not Present)
- Click-to-call Icon
- Presence-aware Email Icon
- DropIn Click to Chat
- DropIn Click-to-call
Category | Attributes | Comments |
Application | Consumer Chat Window Presence Aware Email Window | |
Maximum Height | 110 pixels | |
Maximum Width | 110 pixels | |
Acceptable Image Types | .jpg, .gif, .png, .bmp | Any browser displayable image |
Sample | N/A | Publisher-specific |
Where Maintained | Publisher Portal | Update from the Settings Menu > Visitor Settings |
Category | Attributes | Comments |
Application | Welcome Email Advertiser Setup Wizard | |
Maximum Height | N/A | |
Maximum Width | N/A | |
Recommended Height | 200 pixels | |
Recommended Width | 400 pixels | |
Acceptable Image Types | .jpg, .gif, .png, .bmp | Any browser displayable image |
Sample | N/A | Publisher-specific |
Where Maintained | Publisher Portal | Update from the Settings Menu > Advertiser Settings |
Category | Attributes | Comments |
Application | Consumer Chat Window Presence Aware Email Window | |
Maximum Height | 110 pixels | |
Maximum Width | 110 pixels | |
Acceptable Image Types | .jpg, .gif, .png, .bmp | Any browser displayable image |
Sample | N/A | Advertiser-specific |
Where Maintained | Publisher Portal | Update from the Settings Menu > Advertiser Logo Uplaod |
Category | Attributes | Comments |
Application | Publisher Site - Presence Icons | |
Maximum Height | N/A | |
Maximum Width | N/A | |
Acceptable Image Types | .jpg, .gif, .png | Can be animated .gif |
Sample | See library at www.contactatonce.com/iconlibrary.aspx | Should be tailored to site design. |
Where Maintained | Publisher Portal | Update from the Settings Menu > Manage Presence Icons |
Category | Attributes | Comments |
Application | Publisher Site - Presence Icons | |
Maximum Height | N/A | |
Maximum Width | N/A | |
Acceptable Image Types | .jpg, .gif, .png | |
Sample | See library at www.contactatonce.com/iconlibrary.aspx | Should be tailored to site design. |
Where Maintained | ContactAtOnce! Customer Support | Update from the Settings Menu > Manage Presence Icons |
Category | Attributes | Comments |
Application | Click-to-Call | |
Maximum Height | N/A | |
Maximum Width | N/A | |
Recommended Height | N/A | |
Recommended Width | N/A | |
Acceptable Image Types | .jpg, .gif, .png | Can be animated .gif |
Sample | Should be tailored to site design. | |
Where Maintained | Publisher Image Server | Contact your Contact At Once representative for assisitance |
Category | Attributes | Comments |
Application | Presence-Aware Email | |
Maximum Height | N/A | |
Maximum Width | N/A | |
Recommended Height | N/A | |
Recommended Width | N/A | |
Acceptable Image Types | .jpg, .gif, .png, .swf | Can be animated .gif |
Sample | Should be tailored to site design. | |
Where Maintained | Publisher Image Server | Contact your Contact At Once representative for assisitance |
Category | Attributes | Comments |
Application | Click to Chat | |
Maximum Height | N/A | |
Maximum Width | N/A | |
Acceptable Image Types | .jpg, .gif, .png, .swf | Can be animated .gif |
Sample | See library at www.contactatonce.com/iconlibrary.aspx | Should be tailored to site design |
Where Maintained | Publisher Portal | Referenced in integration code |
Category | Attributes | Comments |
Application | Click-to-Call | |
Maximum Height | N/A | |
Maximum Width | N/A | |
Acceptable Image Types | .jpg, .gif, .png | Can be animated .gif |
Sample | See library at www.contactatonce.com/iconlibrary.aspx | Should be tailored to site design. |
Where Maintained | Publisher Portal | Referenced in integration code |
Style Sheet: Footer Background | ||
---|---|---|
Category | Attributes | Comments |
Application | Consumer Chat Window Session Transcript Click-to-Call Window | Only presented if option for non-present dropin is selected. |
Maximum Height | N/A | |
Maximum Width | N/A | |
Acceptable Image Types | .jpg, .gif, .png | Can be animated .gif |
Sample | See library at www.contactatonce.com/iconlibrary.aspx | Should be tailored to site design. |
Where Maintained | Publisher Image Server | Referenced in integration code |