MTCDetail
MTCConversationDetail includes many attributes that describe a Mobile Text Connect conversation.
Paremeter | Type | Description |
---|---|---|
AdvertiserId | String | AdvertiserId for the Report Statistics Summary. |
AdvertiserName | String | Name of the Advertiser account for the Report Statistics Summary. |
Visit Id | Int | Unique internal identifier assigned by ContactAtOnce! representing a site visitor's "visit" with an advertiser. Multiple communication types may be included within a single visit, if for example the IM conversation is escalated to a click-to-call or VoIP session. |
MerchantTextNumber | String | The Mobile Text Connect number assigned to the Merchant that was used in the conversation. |
StartTime | Datetime | Observed. The timestamp, in UTC, that the first message in the conversation was sent or received. |
LastMessageTime | Datetime | Observed. The timestamp, in UTC, that the last message in the conversation was received. |
OriginationType | Int | Identified the conversation start point. Options include:
|
AnsweringAgentId | Int | Unique Identifier of the agent who is currently assigned to the conversation. |
AnsweringAgentName | String | Observed. Name of the sales agent that answered the chat session. |
AnsweringAgentEmail | String | Observed. Email of the sales agent that answered the chat session. |
NumberofMessages | Int | Derived. Number of Text messages in the text conversation. |
NumberofAgentMessages | Int | Derived. Number of Text messages sent by the Agent in the text conversation. |
NumberofConsumerMessages | Int | Derived. Number of Text messages sent by the consumer in the text conversation. |
ConsumerMobilePhone | String | Observed. Mobile phone number of the consumer. |
ConsumerFirstName | String | Observed. First name of the consumer. |
ConsumerLastName | String | Observed. Last name of the consumer |
ConsumerEmail | String | Observed. Email address of the consumer. |
OptOutStatus | Boolean | An indication of whether or not the consumer has opted out. Possible values are True and False. |
OptOutDate | DateTime | DateTime on which the consumer opted out. |
TextToChatStatus | String | Indicates status of the conversation. Possible values are:
|
IsBlackListed | Boolean | Indicates whether or not the consumer phone number has been blacklisted by an agent. Possible values are True and False. |
Listing Details | String | Observed. contextual data passed, in the site integration script, from an advertisement or listing to ContactAtOnce!. See Listing Details. |
ReservedListingDetails | String | Observed. Contextual data passed, in the site integration script, from an advertisement or listing to ContactAtOnce!. See ReservedListingDetails |
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