Contact At Once! Blog

Contact At Once!, a LivePerson Company, Launches New Connect App Features to Support Enhanced Video and Website Sharing

Written by: Angela Wijesinghe on August 27 2018

Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced new features for its web-based app CAO! Connect, including enhanced video and website sharing support. With these new capabilities, dealership agents and Live Advisors who manage conversations on behalf of dealers and auto manufacturers can share YouTube, Vimeo or website images and videos, including previews, […]

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Contact At Once! Launches New Web-Based App CAO! Connect

Written by: Angela Wijesinghe on August 2 2018

ATLANTA, August 2, 2018 — Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced the release of its new web-based messaging management application CAO! Connect. The new product gives dealership agents and Live Advisors who manage conversations on behalf of dealers and auto manufacturers significant new features, including conversational contextual awareness and digital retailing […]

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Car and Driver Partners with Contact At Once! to Enable Messaging Platform for Conversational Commerce

Written by: Angela Wijesinghe on June 12 2018

ATLANTA, June 12, 2018 — Contact At Once!, a LivePerson company (Nasdaq: LPSN), and Hearst Autos announced that web and mobile messaging is now available on Car and Driver.com, enabling direct consumer-to-dealer connections from vehicle detail pages (VDPs) on Car and Driver’s vehicle listings platform (https://www.caranddriver.com/cars-for-sale). Dealers who advertise their inventory can now choose to […]

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LivePerson Joins Hands with the Georgia Diversity Council

Written by: Angela Wijesinghe on June 6 2018

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, has joined the Georgia Diversity Council, the state-level council for the National Diversity Council, as a corporate partner. With seats on the Board of Directors and Advisors Committee, participation in a diversity certification program and a wide variety of educational programs, this partnership will […]

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Contact At Once! Opens Bilingual Contact Center for Canadian Dealers

Written by: Angela Wijesinghe on May 13 2018

KITCHENER, Ontario, May 13, 2018 — Contact At Once!, a LivePerson Company (Nasdaq: LPSN), has opened their new bilingual contact center in Ontario. This center supports the Canadian automotive market and helps businesses use Contact At Once! messaging solutions to respond more quickly to their consumers via Live Advisors in both English and French. “We […]

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Contact At Once!, a LivePerson Company, Integrates with Facebook Marketplace

Written by: Angela Wijesinghe on October 26 2017

Today, Facebook announced the general availability of used vehicle dealer listings in the U.S. on Marketplace, a section of Facebook that lets people buy and sell items to others in their community. Contact At Once!, a LivePerson Company, worked with Facebook and selected dealers in the Facebook Messenger integration on Marketplace. Interested buyers can communicate […]

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Contact At Once!, a LivePerson Company, Expands IP Portfolio with Additional Patent on Business Messaging Capabilities

Written by: Angela Wijesinghe on August 28 2017

The United States Patent and Trademark Office has issued a new patent to Contact At Once!, a LivePerson Company, related to its innovative approach to consumer-to-business messaging. U.S. Patent 9,572,189 covers the concept of a “system and method for analyzing messages and initiating communication sessions,” enabling Contact At Once! customers to better serve the needs […]

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RVT.com & Contact At Once! Partner for a More Convenient Online Shopping Experience

Written by: Angela Wijesinghe on June 23 2017

Mutual dealer customers of RVT.com and Contact At Once!, a LivePerson Company, can expand their chat and text messaging capabilities from their own websites to their RVT.com inventory pages. RVT.com, a leading Internet classifieds ad site for RVs, travel and 5th wheel trailers, motor homes and campers, and Contact At Once!, a LivePerson Company (Nasdaq: […]

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Contact At Once! Named Platinum Partner in CDK Global’s Partner Program

Written by: Angela Wijesinghe on April 6 2017

CDK Global customers get streamlined access to Contact At Once!, a LivePerson Company, and its industry-leading messaging technology, integrated with CDK behavioral shopper data. Contact At Once!, a LivePerson Company (Nasdaq: LPSN), has been named the Platinum Partner with the CDK Global Partner Program’s Digital Partners integration offering. “Joining CDK’s Partner Program is a perfect […]

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The Contact At Once! Messaging Platform Receives 2016 “Highest Rated” DrivingSales Dealer Satisfaction Award

Written by: Angela Wijesinghe on February 22 2017

Ranked #1 in dealer satisfaction, the Contact At Once! messaging platform wins the award in the Chat Tools & Services Category. Contact At Once!, a LivePerson Company, (NASDAQ: LPSN) has received the “Highest Rated” Chat Tools & Services Award in the eighth annual DrivingSales Dealer Satisfaction Awards. The awards, presented at a special event on […]

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