Release Notes – Mobile Agent Client v3.3

Overview

ContactAtOnce! has developed a number of enhancements, many of them requested by you, our valued users and customers. Highlights of the new or enhanced features include:

iOS and Android
ContactAtOnce! Mobile Agent Client v3.3 is available immediately in the Google Play Store and Apple App Store. Click the link below to download ContactAtOnce! GO for your respective device.

android-market apple-appstore
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Improved Usability on Registration Page

The size of the check box for accepting terms and conditions on the Registration page has been increased to make it easier to check the box.

Registration Home

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Improved Chat Video and Image Options

In addition to being able to start a live video session you have 4 new options for sending videos and images in a chat conversation.

  1. Record and Send a Video
  2. Capture and Send an Image
  3. Send Video from Gallery
  4. Send Image from Gallery

Photo in chat

Note: Once a video or an image has been captured or selected from the gallery the file will be uploaded through the Contact At Once servers and return a short link that can be sent in the current chat session.

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Improved MTC Video and Image Options

In addition to being able to record and send a video agents now have 3 new options for sending a video or image in an MTC conversation.

  1. Capture and Send an Image
  2. Send Video from Gallery
  3. Send Image from Gallery

Photo in chat

Note: Once a video or an image has been captured or selected from the gallery the file will be uploaded through the Contact At Once servers and return a short link that can be sent in the current MTC session.

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MTC Consumer Information Enhancements

Now when you open your Mobile Text Conversations you will be able to see the consumer information such as the: Name, Phone Number and Email Address when provided.

MTC Infor

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MTC Blacklist

Agents can now blacklist offensive consumers with the press of a button from the MTC mobile conversation view.

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