MessageTranscriptLine
MessageTranscriptLine contains the entirety of an instant message as a component of an instant messaging conversation.
| Paremeter | Type | Description |
|---|---|---|
| Timestamp | DateTime | The timestamp, in UTC, that the message was exchanged. |
| SpeakerRole | String | Identifies the role of the message sender, values include:
|
| SpeakerName | String | Name of the sender of the message. SpeakerName is the sales agent name for messages sent by the advertiser sales agent. When known, the actual customer name is included for messages sent by the site visitor (customer). When not known, SpeakerName is a constant 'Customer'. |
| MessgeText | String | The message text as submitted by the message sender. |