MessageConversationDetail
MessageConversationDetail includes many attributes that describe a In App Messaging conversation.
Paremeter | Type | Description |
---|---|---|
AdvertiserId | String | AdvertiserId for the Report Statistics Summary. |
AdvertiserName | String | Name of the Advertiser account for the Report Statistics Summary. |
ApplicationId | Int | Unique Id assigned to In App Messaging Application. |
ApplicationName | String | Name for In App Messaging Application. |
ApplicationConsumerId | String | Id of the Consumer submitted by In App Messaging Application. |
ApplicationSessionId | String | Id of the Session submitted by In App Messaging Application. |
Device | String | Device the Consumer used to initiate the Conversation. |
OS | String | Operating System of the Device the Consumer used to initiate the Conversation. |
VisitId | Int | Unique internal identifier assigned by ContactAtOnce! representing a site visitor's "visit" with an advertiser. Multiple communication types may be included within a single visit, if for example the conversation is escalated to a click-to-call or VoIP session. |
StartTime | DateTime | Observed. The timestamp, in UTC, that the first message in the conversation was sent or received. |
LastMessageTime | DateTime | Observed. The timestamp, in UTC, that the last message in the conversation was received. |
AnsweringAgentId | Int | Unique Identifier of the agent who is currently assigned to the conversation. |
AnsweringAgentName | String | The name of the agent who answered the conversation. |
AnsweringAgentEmail | String | Email address of the agent who answered the conversation. |
NumberOfMessages | Int | Derived. Number of messages sent in the conversation. |
NumberOfAgentMessages | Int | Derived. Number of messages sent by the Agent in the conversation. |
NumberOfAgentMessages | Int | Derived. Number of messages sent by the consumer in the conversation. |
ConsumerMobilePhone | String | Observed. Mobile phone number of the consumer. |
ConsumerFirstName | String | Observed. First name of the consumer. |
ConsumerLastName | String | Observed. Last name of the consumer. |
MsgConversationStatus | String | Indicates status of the conversation. Possible values are:
|
ListingDetails | String | Contextual data passed, in the site integration script, from an advertisement or listing to ContactAtOnce!. |
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