Blacklist Manager

This page is where you manage the list of blacklisted customers. Note that Blacklisting is only available for chat conversations. Please review Blacklist Overview to understand the implications of Blacklisting. 

blacklist manager
Profile Id
The unique identifier of the consumer profile.

Visit Id
Most recent interaction with the consumer.  Clickable to show a view of all interactions with the visitor with that consumer profile.

The name of the consumer as provided by the consumer or updated by the advertiser.

Blacklist Date
Date that the consumer was blacklisted.

Blacklisted By
Email address of ContactAtOnce! portal user that blacklisted the consumer.

Describe reason for, or method of, blacklisting the consumer.

Remove the blacklist.
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