Contact At Once! News

Contact At Once! Named Platinum Partner in CDK Global’s Partner Program

Written by: Angela Wijesinghe on April 6 2017

CDK Global customers get streamlined access to Contact At Once!, a LivePerson Company, and its industry-leading messaging technology, integrated with CDK behavioral shopper data. Contact At Once!, a LivePerson Company (Nasdaq: LPSN), has been named the Platinum Partner with the CDK Global Partner Program’s Digital Partners integration offering. “Joining CDK’s Partner Program is a perfect […]

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The Contact At Once! Messaging Platform Receives 2016 “Highest Rated” DrivingSales Dealer Satisfaction Award

Written by: Angela Wijesinghe on February 22 2017

Ranked #1 in dealer satisfaction, the Contact At Once! messaging platform wins the award in the Chat Tools & Services Category. Contact At Once!, a LivePerson Company, (NASDAQ: LPSN) has received the “Highest Rated” Chat Tools & Services Award in the eighth annual DrivingSales Dealer Satisfaction Awards. The awards, presented at a special event on […]

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Lincoln Property Company’s Marketing Partner of the Month

Written by: Angela Wijesinghe on April 27 2016

You might have heard the news (we’re shamelessly proud of it): Lincoln Property Company (LPC) chose Contact At Once! as their April 2016 Marketing Partner of the Month! We’re beyond honored to receive this recognition from the second largest multifamily manager in the U.S. And it got us thinking: Why would a mobile messaging company […]

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CDK Global & Contact At Once! Team to Offer Auto Shoppers Customized Website Experiences

Written by: Angela Wijesinghe on April 18 2016

Through a first-of-its-kind initiative, CDK Global, provider of integrated technology solutions for more than 26,000 vehicle dealerships and the industry’s largest data warehouse of shopper behavior, will partner with Contact At Once!, a LivePerson Company, to share behavioral data that enables delivery of dynamic and customized experiences for website visitors. Contact At Once!, the automotive […]

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The Atlanta Journal Constitution Names LivePerson a Winner of the Atlanta Metro Area 2016 Top Workplaces Award

Written by: Angela Wijesinghe on March 29 2016

NEW YORK, March 28, 2016 /PRNewswire/ — LivePerson, Inc. (NASDAQ: LPSN), has been awarded a 2016 Top Workplaces honor by The Atlanta Journal Constitution. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. […]

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Dealer.com Partners with Contact At Once! for Chat & Text Solutions

Written by: Angela Wijesinghe on March 17 2016

Dealer.com, a Cox Automotive brand, today announced the company has partnered with Contact At Once! to offer the provider’s chat and text solutions, including a number of Contact At Once! packages that are integrated with Dealer.com websites. “Contact At Once! has a history of delivering leading chat and text products and services,” said Wayne Pastore, […]

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Contact At Once! Receives “Highest Rated” DrivingSales Dealer Satisfaction Award

Written by: Angela Wijesinghe on February 24 2016

Ranked No. 1 in Dealer Satisfaction in Chat Products Category for Sixth Straight Year Contact At Once!, a LivePerson company (Nasdaq: LPSN), has received the “Highest Rated” Dealer Satisfaction Award for Chat Products in the seventh annual DrivingSales Dealer Satisfaction Awards, as determined by the thousands of auto dealers who are part of the DrivingSales […]

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AutoSweet Adds Contact At Once! Messaging Capabilities to Classified Ad Listings

Written by: Angela Wijesinghe on December 11 2015

Mobile Text Connect Allows Consumers to Use One Number to Call or Text. Contact At Once!, a LivePerson company (Nasdaq: LPSN), announced today that AutoSweet, the automotive industry’s leading automated ad posting solution, has chosen to add text and chat capabilities to AutoSweet classified products using Contact At Once! Chat and Mobile Text Connect. Powering […]

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FCA Canada Inc. Wins Tech Titan Award

Written by: Aaron Hassen on April 21 2015

Contact At Once! Praises FCA Canada’s Innovative Use of Digital Engagement Solutions FCA Canada Inc. won Auto Remarketing’s Tech Titan award yesterday at the Auto Remarketing Canada Conference. Skip Dowd, vice president of automotive sales for Contact At Once!, a LivePerson Company (NASDAQ: LPSN), presented the award and praised FCA Canada for its special automotive […]

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Arnold Clark Deploys Contact At Once! Digital Connections Platform

Written by: Angela Wijesinghe on February 9 2015

Europe’s #1 Independently-Owned Dealership Utilises Chat to Create Instant Connections  with Online and Mobile Shoppers Arnold Clark Automobiles Limited, one of the largest motor dealer groups in Europe, has chosen to implement the digital connections platform from Contact At Once!, a LivePerson company, (Nasdaq: LPSN) on its Arnoldclark.com website enabling all 165 dealership locations. Using […]

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Contact At Once! Receives Highest Rated Dealer Satisfaction Award

Written by: Aaron Hassen on January 22 2015

We’re honored to announce that Contact At Once!, a LivePerson Company, just accepted the 2014 Highest Rated Dealer Satisfaction Award for Chat Products from DrivingSales—our fifth consecutive time to receive the honor. The prestigious industry award was presented today (Jan. 22) in conjunction with the 2015 National Automobile Dealers Association Convention and Expo. “This award […]

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Robert Turnbull Heads Contact At Once! Real Estate Solutions

Written by: Angela Wijesinghe on January 6 2015

Contact At Once!, a LivePerson company, announced today that Robert Turnbull recently joined the Contact At Once! team as vice president of real estate to support the Company’s goal of further driving the industry’s adoption of mobile text and chat. With 15 years of experience launching and growing industry search sites from RentAdvisor to RealEstate.com, […]

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LivePerson Announces Agreement to Acquire Contact At Once!

Written by: Aaron Hassen on November 5 2014

LivePerson, Inc., (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced that it has entered into a definitive agreement to acquire Contact At Once!, LLC (“CAO” or “Contact At Once!”), a software company with a cloud-based platform that connects consumers to businesses across a variety of websites through chat, mobile and video. Contact […]

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Automotive CPO Brands Connect with Online Shoppers Using Contact At Once!

Written by: Aaron Hassen on November 4 2014

Data from Contact At Once! shows that chatting and texting are popular with online shoppers interested in Certified Pre-Owned (CPO) vehicles, just one of the reasons multiple manufacturers, including Kia, Honda, Toyota Scion and Acura, now make online chat available to help CPO shoppers on brand sites connect with local dealerships. “We deployed the Contact […]

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Auto Dealers Adapt to Millennials & Mobile Shoppers with Mobile Text & Chat

Written by: Aaron Hassen on October 11 2014

Contact At Once! platform helps customers sell more cars. More than 7 in 10 automotive professionals who participated in the latest Contact At Once! annual dealer survey say dealer chat and text are very important to prospects and they would miss opportunities if they only relied on phones and forms to generate leads. Further, 96% […]

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The Worthing Companies Boost Conversions with Contact At Once! Property Text & Chat

Written by: Angela Wijesinghe on August 5 2014

Use of text-based communications results in increased “show to lease” rate. The Worthing Companies (Worthing) recently expanded their deployment of Contact At Once!’s secure, tracked text messaging and chat platform to 15 of its properties after a 60-day analysis proved that 18 shows credited to the digital conversations resulted in 17 leases. Worthing prides itself […]

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Contact At Once! Named Atlanta Journal-Constitution Top Workplace

Written by: Aaron Hassen on May 20 2014

2014 marks the 3rd consecutive year employees have recognized the organization’s strengths Contact At Once! announced today that it has been recognized for the third straight year as an Atlanta Journal-Constitution Top Workplace for 2014. According to Workplace Dynamics, the Top Workplaces designation is a stamp of approval from a company’s employees. This vote of […]

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Dominion Enterprises Sites Incorporate Contact At Once! Platform in Ads

Written by: Angela Wijesinghe on May 8 2014

RVTrader.com and CycleTrader.com dealers with “click to chat” option report significant lead increases. RVTrader.com and CycleTrader.com, divisions of Dominion Enterprises, have partnered with Contact At Once! to offer live chat on dealership listings. In a pilot study, dealers’ leads generated by the two websites have increased 34% and 60%, respectively. The use of live chat […]

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Contact At Once! Helps Matrix Residential Increase Engagement & Response Time

Written by: Angela Wijesinghe on April 29 2014

All-in-one platform combines software and flexible answering options to boost direct engagement and help provide immediate responses, even during busy lease-ups. Matrix Residential’s mission is creating exceptional experiences—even online—and they use the Contact At Once! digital conversations platform to add convenience for their multifamily prospects and residents. Contact At Once! allows them to provide secure, […]

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DMEautomotive Joins Contact At Once! 360 Partner Program to Put Live Chat in Driver Connect

Written by: Aaron Hassen on April 22 2014

Leading dealer-branded mobile app with integrated chat streamlines connections with customers. DMEautomotive (DMEa) has joined the Contact At Once! 360 Partner Program to provide a live chat option for customers who use Driver Connect, DMEa’s dealer-branded, consumer-facing mobile app. In addition to fully integrated live chat, the app also includes other customer-friendly service features like […]

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Contact At Once! Helps Beazer Homes Connect With Online, Mobile Shoppers

Written by: Angela Wijesinghe on January 28 2014

Beazer Homes USA Inc. has started adding Contact At Once! live chat to its websites, enabling online and mobile consumers to engage in conversations about Beazer communities. Contact At Once! announced today that Beazer Homes USA Inc. started adding Contact At Once! live chat to its websites. This move enables online and mobile consumers to […]

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Contact At Once! Live Chat Receives “Highest Rated” DrivingSales Dealer Satisfaction Award

Written by: Angela Wijesinghe on January 24 2014

Ranked No. 1 in Dealer Satisfaction in Chat Products Category for Fourth Straight Year Contact At Once!, leading provider of automotive chat, has received the “Highest Rated” Chat Products Award in the fifth annual DrivingSales Dealer Satisfaction Awards, presented at a special event today in conjunction with the 2014 National Automobile Dealers Association (NADA) Convention […]

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Latest Contact At Once! Mobile App Release: Text & Chat on the Go with Full Business Control

Written by: Angela Wijesinghe on January 23 2014

Highlights include full support for Mobile Text Connect integrated with chat in one app, complete with automated opt-out procedures and more to help with regulatory compliance. Contact At Once! continues to drive mobile innovation with the recent version 3.1 release of its mobile app for Android and iOS devices, now with full support for Mobile […]

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Contact At Once! Acquires Outsell’s Direct Chat Business

Written by: Aaron Hassen on December 11 2013

Companies Enter into Strategic Agreement to Integrate Solutions for Mutual Customers Outsell (www.outsell.com) and Contact At Once! announced today that Contact At Once! has purchased Outsell’s Direct Chat business and the companies have entered into a strategic agreement to integrate Contact At Once! live chat software with Outsell’s Digital Engagement Platform for mutual customers. Outsell […]

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New Contact At Once! Software Release Enhances Interactive, Mobile Conversations

Written by: Angela Wijesinghe on November 14 2013

Highlights include a responsive design, better mobile access and flexibility for users. Contact At Once! continues to improve on its market-leading mobile text and live chat software platform, with the latest updates just released. Enhancements include features that allow users to seamlessly shift in-progress live conversations from desktop to mobile device and a responsively redesigned […]

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Contact At Once! Named to Deloitte Technology Fast 500™ for Second Year in a Row

Written by: Angela Wijesinghe on November 13 2013

Demand for real-time mobile and online interactions continue to fuel superior growth. Contact At Once! announced today that it was ranked No. 140 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences and clean technology companies in North America. Contact At Once! grew 947 percent during this period. […]

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Dataium Study Proves Effectiveness of Contact At Once! Live Chat for Auto Dealers

Written by: Aaron Hassen on October 15 2013

Highlights: 79 percent more leads from dealer websites; better shopper engagement Dataium, the largest aggregator of online in-market automotive shopper behavior, has released an independent study revealing behaviors of online shoppers who use live chat. Commissioned by Contact At Once!, the leading provider of automotive chat, the study measured and independently verified the added value […]

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Contact At Once! Named to Inc. Magazine’s Fastest-Growing Private Companies for Third Year

Written by: crash on August 28 2013

  Demand for live communications in online and mobile advertising fuels triple-digit growth. Contact At Once!, the software company that pioneered mobile text and live chat in online advertising, has been named to Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies for the third straight year. The company posted a 466% growth rate from […]

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Auto Dealers Say Live Chat Helps Them Sell Cars

Written by: Aaron Hassen on July 25 2013

Contact At Once! annual survey measures effectiveness of real-time connectivity with shoppers The majority of automotive sales professionals participating in the annual Contact At Once! Dealer Survey said live chat helps them sell cars—sometimes significantly more. Sixty percent of those with Contact At Once! chat on their websites reported they sell at least five cars […]

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Toyota Camry, Ford & Chevy Brands Top Contact At Once! List of Most Chatted About Vehicles

Written by: Aaron Hassen on July 18 2013

Number of online shoppers who chat with dealerships increases 60 percent over same period last year. Contact At Once! released its semi-annual list of Most Chatted About Vehicles today, with the Toyota Camry on top for most dealer chats generated so far this year. Based on data derived from 3.2 million chats hosted between consumers […]

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Contact At Once! Go! iOS Mobile Chat App Now Available in iTunes App Store

Written by: Aaron Hassen on June 27 2013

Latest version adds key features, including persistent login that enables faster response Contact At Once! has released a new version of its iOS mobile chat app, Contact At Once! Go!, now available in the iTunes App Store for iPhone, iPod Touch and iPad devices. Contact At Once! customers can download the app at no additional […]

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Sonic Automotive Selects Contact At Once! Website Chat for Dealerships

Written by: Aaron Hassen on June 18 2013

Enterprise-level features enable consistency and integration across 100+ stores Contact At Once! announced today that Sonic Automotive, Inc. (NYSE: SAH), one of the nation’s largest automotive retailers, has standardized its automotive chat solution for dealership websites.  Contact At Once! is the world’s leading provider of website chat for the automotive industry.  Sonic Automotive, Inc. is […]

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Android Mobile Chat App From Contact At Once! Now Available

Written by: Aaron Hassen on June 12 2013

Contact At Once! brings their innovative mobile chat app to the Android platform, complete with new streamlined registration, the ability to manage multiple chats and more. Contact At Once!, the leading provider of automotive chat, has released Contact At Once! for Android, its first native Android mobile chat app. Now available in Google Play, Contact […]

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Contact At Once! Chat & Text Products TRUSTe Certified for Online Privacy

Written by: Aaron Hassen on May 16 2013

With recertification by TRUSTe, Contact At Once! demonstrates ongoing commitment to consumer privacy protection. Contact At Once! announced its participation in the TRUSTe ® U.S.-EU Safe Harbor Program and its certification to continue to display the TRUSTe Certified Privacy seal. This development demonstrates the company’s ongoing commitment to online privacy and the protection of consumers. […]

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Contact At Once! Selected for the Atlanta Journal-Constitution’s Top 100 Workplaces

Written by: Aaron Hassen on April 30 2013

Employees say ethics and team spirit drove Top Workplaces ranking for second straight year Contact At Once!, has again been selected as one of The Atlanta Journal-Constitution’s Top 100 Workplaces. The company provides software used to embed chat and texting capabilities in online advertising, along with website chat for targeted vertical markets. The Top Workplaces […]

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Century Apartment Homes Chooses Contact At Once! Apartment Chat to Stay Connected

Written by: Aaron Hassen on April 30 2013

Contact At Once! chat software opens the door to more efficient, real-time communications, giving residents and prospects the attention and information they desire. Century Apartment Homes, a leader in the multifamily/apartment residential market, has chosen Contact At Once! to power apartment chat solutions for their various properties. Contact At Once! will help Century provide an […]

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Contact At Once! Releases Website Chat Product Updates

Written by: Aaron Hassen on April 18 2013

Highlights include new client interface, optional social profiles and enhanced reporting Contact At Once!, the leading provider of website chat in online advertising, has released the latest update of its software. Enhancements include customer-facing interfaces that improve usability, new branding features for online advertising publishers, more extensive customization options for agents, support for “talking point” […]

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Gary Christian Joins Contact At Once! as Chief Financial Officer

Written by: Aaron Hassen on March 20 2013

New pick reinforces a commitment to maintaining a unique company culture and continuing an aggressive growth strategy. Contact At Once!, the company that pioneered live two-way communications in advertising, announced today that Gary Christian has joined its executive team as chief financial officer (CFO). Christian, a veteran finance and operations executive, has worked for multiple […]

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Contact At Once! Granted Patent for Two-Way Communications in Online Advertising

Written by: Aaron Hassen on March 14 2013

Technology enables presence-aware ads that incorporate interactive, real-time connections between online shoppers and advertisers Contact At Once! announced today that the United States Patent and Trademark Office has issued U.S. Patent 8,374,915 covering its invention of a system and method for publishing online advertisements and search results that include a real-time two-way communications system, such […]

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Contact At Once! Automotive Chat Receives “Highest Rated” DrivingSales Dealer Satisfaction Award

Written by: Aaron Hassen on February 8 2013

Company Takes Highest Ratings in Chat Products Category for Third Consecutive Year Contact At Once! automotive chat has received the “Highest Rated” Chat Products Award in the fourth annual DrivingSales Dealer Satisfaction Awards, presented at a special event this morning in conjunction with the 2013 National Automobile Dealers Association (NADA) Convention & Expo. Contact At […]

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Contact At Once! Adds Real-Time Talking Points to Live Chat Platform

Written by: Aaron Hassen on February 7 2013

PureCars Launches Plug-In to Give Dealers Value Attributes While Conversations Are In Progress Contact At Once!, the leading provider of automotive live chat, has launched new integration capabilities in its platform that allow authorized partners to provide sales messaging and talking points to dealers while they are engaged in a chat with a prospect.  The […]

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Dealer.com Partners with Contact At Once! to Embed Live Chat Into its Integrated Marketing and Operations Solution

Written by: Aaron Hassen on February 6 2013

Comprehensive Data of Live Chat Function will Enhance Automotive Customers’ Ability to Intelligently Connect with Car Shoppers Dealer.com, a leading provider of digital marketing and operational products and services for the automotive industry, announced today that it has partnered with Contact At Once! to provide its automotive customers with greater visibility into the effectiveness of […]

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Dominion Enterprises Chooses Contact At Once! Chat

Written by: Aaron Hassen on January 28 2013

Dominion Enterprises will offer live chat to construction, agricultural equipment and commercial truck dealers Commercial Web Services (CWS), Equipment Trader Online and Commercial Truck Trader, all part of Dominion Enterprises, will now offer Contact At Once! website chat. CWS is the leading provider of website design, online marketing services and tools for construction, agricultural equipment […]

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KSL Cars Adds Contact At Once! Live Chat in Ads

Written by: Aaron Hassen on December 19 2012

Utah Dealerships Can Integrate Chat to Connect with Potential Buyers Contact At Once!, the leading live chat provider connecting online and mobile car shoppers to auto dealers, today announced that it has been selected by KSL Cars, Utah’s leading online marketplace, as its exclusive provider of live chat for automotive advertising.  KSL Cars will bundle […]

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Polk Analysis: Car Shoppers Who Chat Also Buy

Written by: Aaron Hassen on December 17 2012

1 in 3 Identifiable Consumers Purchased Vehicles One in three users of auto website chat, included in a recent Polk analysis commissioned by Contact At Once!, bought a vehicle after having an online conversation with a dealer. Contact At Once! is the market-leading provider of automotive website chat. Polk is the premier provider of automotive […]

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VCARS.co.uk Partners with Contact At Once!

Written by: Aaron Hassen on December 10 2012

Chat software enables shoppers on VCARS.co.uk to instantly connect with motor dealers Contact At Once! (autodealerchat.co.uk) announced today that VCARS.co.uk have chosen its automotive chat product for deployment on VCARS.co.uk, the nationwide online marketplace specialising in used cars.  VCARS.co.uk represents more than 2,000 dealers from independent and franchised networks.The integration of Contact At Once! chat […]

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Contact At Once! Is Chat of Choice for Trader Media Group

Written by: Aaron Hassen on December 3 2012

  Chat software enables shoppers on Autotrader.co.uk to instantly connect with motor dealers Contact At Once! (autodealerchat.co.uk), the leading providers of automotive chat, announced today that Trader Media Group have chosen its chat product for deployment on Autotrader.co.uk, the country’s leading motoring website. The integration of chat allows online shoppers to instantly connect with dealer […]

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Contact At Once! Ranked Number 94 Fastest Growing Company in North America on Deloitte’s 2012 Technology Fast 500™

Written by: Aaron Hassen on November 14 2012

Attributes 1,298 Percent Revenue Growth to Rapid Adoption of Live Chat in Advertising Contact At Once! today announced it ranked 94th on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. Contact At Once! grew 1,298 percent during this period. Contact […]

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PulteGroup Opens Doors to Text-Happy Shoppers With Contact At Once! Live Chat for Real Estate Websites

Written by: Aaron Hassen on September 27 2012

Pulte.com sees increase in consumer engagement by 25%. PulteGroup, Inc., one of America’s largest homebuilders, has placed Contact At Once! live chat on Pulte Homes, Centex Homes, Del Webb, and Divosta Homes websites, making it easier than ever for online real estate shoppers to connect and schedule appointments in real-time.  After a successful pilot on […]

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Contact At Once! Wins Automotive Website Awards for Top Chat Solution and Overall Product Satisfaction

Written by: Aaron Hassen on September 7 2012

Auto dealerships rate Contact At Once! top live chat solution and best in customer satisfaction against all other website products and services. Contact At Once!, the leading provider of automotive chat solutions for dealers, OEMs and automotive advertising websites, received 2012 Automotive Website Awards (AWA) as a top rated automotive chat solution and as a […]

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Contact At Once! Live Chat Available on On-Site.com Websites

Written by: Aaron Hassen on September 6 2012

Communications Tools Give Online Shoppers Instant Access to Leasing Information ATLANTA, GA. September 6, 2012 – Contact At Once! announced it has forged an agreement with On-Site.com, provider of online leasing solutions for property managers, to offer its apartment chat service. The agreement provides On-Site customers access to real-time communications by subscribing to Contact At […]

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Contact At Once! Named One of America’s Fastest-Growing Private Companies

Written by: Aaron Hassen on August 22 2012

Inc. Magazine Ranks Company for Second Straight Year ATLANTA, GA. August 22, 2012 – Contact At Once!, the software company that pioneered live chat in online advertising, today announced that it has again been named to Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies. It is the second year in a row the company […]

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Contact At Once! is the First Auto Dealer Chat Provider Certified to Display TRUSTe’s Safe Harbor Seal

Written by: Aaron Hassen on June 7 2012

Contact At Once! Demonstrates Global Commitment to Consumer Privacy Protection Today Contact At Once! announced its participation in the TRUSTe® U.S.-EU Safe Harbor Program and its certification to display the TRUSTe EU Safe Harbor Seal. This development demonstrates Contact At Once!’s global commitment to transparency, accountability and consumer choice, the foundations of online privacy.  Contact […]

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Contact At Once! Dealer Chat Software Now Available to DealerRater Certified Dealer Partners

Written by: Aaron Hassen on May 21 2012

DealerRater Selects Contact At Once! and Embeds Automotive Chat Into Dealer Rating Pages. Contact At Once!, the dealer chat leader, and DealerRater, the world’s premier car dealer review web site, today announced the immediate availability of a new chat feature which enhances the already comprehensive suite of tools offered to DealerRater’s Certified Dealer partners.  The […]

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Fulcrum Equity Partners Makes Investment in Contact At Once!

Written by: Aaron Hassen on May 8 2012

Investment allows industry specific chat leader to enter new verticals and to enhance operations. Fulcrum Equity Partners today announced that they have invested $3 million of growth equity into Contact at Once!, LLC.  Since its founding in 2005, Contact At Once! has operated industry-specific merchant networks built around its proprietary SaaS (Software as a Service) […]

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Contact At Once! Selected As Apartment Chat Provider For Greystar’s Seattle Properties

Written by: Aaron Hassen on April 24 2012

Enhances website conversions and responds to consumer preference for real-time communications with leasing agents and residential management Contact At Once!, the leading provider of apartment chat software, today announced that Greystar, a fully integrated multifamily company offering expertise in property management, development and investment throughout the United States, has selected Contact At Once! to deliver […]

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Contact At Once! Selected by Edmunds.com as Dealer Chat Provider

Written by: Aaron Hassen on April 16 2012

Live chat solution to connect dealers to car shoppers conducting vehicle research on Edmunds.com Contact At Once!, the leading dealer chat provider connecting online car shoppers to auto dealers, today announced that it has been selected by Edmunds.com, the premier online resource for automotive information.  Contact At Once! will provide live chat functionality across Edmunds.com’s […]

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UsedCars.com Selects Contact At Once! To Power Live Dealer Chat

Written by: Aaron Hassen on April 13 2012

Chat solution provides real-time connection between auto dealers and shoppers on a pay-per-chat-lead basis The Dealer Services Group of Automatic Data Processing, Inc. (NASDAQ: ADP) today announced that its Dealix business unit has implemented a live dealer chat solution for its UsedCars.com website. Live Dealer Chat powered by Contact At Once! gives dealerships which list […]

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General Motors Approves Contact At Once! as iMR Match Eligible Turnkey Vendor for Dealer Chat

Written by: Aaron Hassen on April 11 2012

Participating dealers can use IMR match funds for live dealer chat powered by Contact At Once! Contact At Once!, the leading dealer chat provider to the automotive industry, today announced that General Motors  has approved the company as an iMR (inMarketRetail) Match eligible turnkey vendor for live dealer chat.  All GM dealers who are a […]

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Ed Parkinson of Contact At Once! Selected to Speak at the 12th Digital Dealer Conference

Written by: Aaron Hassen on March 27 2012

Parkinson to illustrate how car dealers can be present and available to car buyers at every moment of truth along the shopping path. Contact At Once!, the leading provider of dealer chat software which connects online shoppers with car dealerships, today announced that Ed Parkinson, VP of Automotive Solutions, will be a featured speaker at […]

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HNN Associates Selects Contact At Once! To Provide Apartment Chat

Written by: Aaron Hassen on March 13 2012

Fulfills consumer demand for real-time communications and enhances website conversions Contact At Once!, the leading provider of apartment chat software, today announced that HNN Associates, a multifamily property management company located in Bellevue, WA has selected Contact At Once! to power online chat  across all of their consumer-facing websites.  The new chat functionality offers prospective […]

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Contact At Once! Named a TAG Top 40 Innovative Technology Company

Written by: Aaron Hassen on March 12 2012

Top 40 Companies to be Honored for Innovation and Contributions to Georgia’s Technology Community The Technology Association of Georgia (TAG), the state’s leading association dedicated to the promotion and economic advancement of Georgia’s technology industry, today announced Contact At Once! as one of its Top 40 Innovative Technology Companies in Georgia. TAG will recognize this […]

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Contact At Once! Automotive Chat Receives Top Dealer Satisfaction Honors Again

Written by: Aaron Hassen on February 3 2012

Wow! What an incredible several months it has been. If you’re a dealer with Contact At Once! chat on your website, or a regular Contact At Once! user by way of Cars.com, AutoTrader.com, CarsDirect.com, EveryCarListed.com, CarSoup.com or any number of other partners, than there have been some significant developments over the past several months that […]

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Contact At Once! Automotive Chat Receives “Highest Rated” DrivingSales Dealer Satisfaction Award

Written by: Aaron Hassen on February 3 2012

Contact At Once! Ranked #1 in Dealer Satisfaction in Chat Provider Category for Second Year in a Row. Contact At Once!, the dealer chat leader, is the recipient of the “Highest Rated” Chat Provider Award in the third annual DrivingSales Dealer Satisfaction Awards. For the second year in a row, Contact At Once! received the […]

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Dealer HD Develops New Behavioral Chat Product Powered by Contact At Once!

Written by: Aaron Hassen on February 3 2012

Product Monitors Shopper Activity and Serves Proactive Chat Greeting Relevant to the Automotive Shopper’s Activities. Contact At Once!, the dealer chat software leader, and Dealer HD, an Automotive Website and Solutions Provider, today announced the immediate availability of a unique chat product that monitors the activities of the online shopper, and serves up highly targeted […]

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SiSTeR Technologies and Contact At Once! Announce Product Integration

Written by: Aaron Hassen on February 2 2012

Adds live dealer chat to to video offerings. Contact At Once!, the dealer chat software leader, and SiSTeR Technologies, the pioneer and thought leader of automated video rendering technology systems, today announced the integration of Contact At Once! dealer chat into SiSTeR’s dealer video products.  Dealers who presently use Deluxe or Premium versions of Contact […]

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PureCars Joins The Contact At Once! Dealer Chat Network

Written by: Aaron Hassen on February 1 2012

Making it easy for dealers to engage consumers at key points during their car shopping experience. Contact At Once!, the dealer chat leader, announced the addition of PureCars as a member of their dealer chat network.  Dealers may now quickly and easily add Contact At Once! dealer live chat features to PureCars Value Reports, PureCars […]

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Contact At Once! Announces Fully Managed Chat Offering

Written by: Aaron Hassen on January 31 2012

  Provides a comprehensive outsourced automotive chat solution for auto dealers. Contact At Once!, the dealer chat leader, today announced the addition of a fully managed chat offering to its family of dealer chat solutions.  In contrast to the still-available Dealer Edition packages, in which a software solution is employed to allow automobile dealers to […]

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Contact At Once! Dealer Chat Software Now Available to VinSolutions Automotive Clients

Written by: Aaron Hassen on January 30 2012

VinSolutions selects Contact At Once! and embeds new dealer chat communications product. Contact At Once!, the dealer chat software leader, and VinSolutions, an industry-leading developer of Internet-based Customer Relations Management (CRM), Internet Lead Management (ILM) software and all-in-one Dealership Marketing System, today announced the immediate availability of a new product that extends the VinSolutions suite […]

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Contact At Once! and Kia Motors America Enable 500th Dealership with Advanced Dealer Chat Solution

Written by: Aaron Hassen on January 24 2012

More than 100 dealers per month added since Mid-September. Contact At Once! (www.autodealerchat.com), the leading dealer chat provider to the automotive industry, and Kia Motors America (KMA) (www.kia.com) today announced the achievement of a milestone – enablement of the 500th Kia dealership with dealer-to-buyer chat capabilities, which allows for a real-time personal communication between a […]

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Contact At Once! Announces SMS Text Feature To Improve Response Rates for Automotive Advertising

Written by: Aaron Hassen on December 12 2011

Management features help auto dealers comply with texting-related regulations. ALPHARETTA, GA. December 13, 2011 – Contact At Once! (www.autodealerchat.com), the leading dealer chat provider to the automotive industry, today announced the beta release of a new SMS text-to-chat feature for automotive advertising.  Delivered as an extension to the Contact At Once! chat solution already in […]

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Automotive Chat Leader Announces Top 15 Most Talked About Fuel Efficient Vehicles

Written by: Aaron Hassen on October 26 2011

Topping the list are the Toyota Prius, Lexus CT 200h and Chevrolet Volt. ALPHARETTA, GA. October 26, 2011 – Contact At Once! (www.autodealerchat.com), the leading chat provider to the automotive industry, today named the top 15 fuel efficient vehicles chatted about across its Dealer Chat Network.  The list order is based upon the number of […]

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Everycarlisted.com’s Dealer Chat Powered by Contact At Once! Brings More Leads to Dealers via Instant Customer Contact

Written by: Aaron Hassen on August 24 2011

Dealers experience a 40 percent increase in consumer interactions by adding dealer chat to their EveryCarListed.com listings DALLAS, TX (August 24, 2011) – EveryCarListed.com®, the automobile dealer’s source for quality leads, today introduced a chat tool as a value-added service for dealers. Powered by Contact At Once!, the leading provider of software that moves online […]

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Inc. Magazine Names Contact At Once! Live Chat Software to Inc. 500 Fastest Growing Companies

Written by: Aaron Hassen on August 23 2011

Contact At Once! Ranks No. 491 and No. 17 in the Atlanta metro area on the 2011 Inc. 500 with Three-Year Sales Growth of 693% ATLANTA, August 23, 2011 — Inc. magazine today ranked Contact At Once! live chat software (www.contactatonce.com) No. 491 and among the top 20 companies in the Atlanta metro area on […]

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ApartmentFinder.com Selects ContactAtOnce! To Power Chat Within Onine Listings

Written by: Aaron Hassen on June 22 2011

ApartmentFinder.com addresses consumer demand for text-based instant communications and improves website conversion utilizing Contact At Once! apartment chat software. Atlanta, GA (June 22, 2011) – Apartment Finder today announced that they have integrated a Click-to-Chat feature on their website, powered by the leading provider of apartment chat software, ContactAtOnce!. Apartment seekers browsing ApartmentFinder.com listings now […]

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ResponseLogix and DealerCentric Join The Contact At Once! Dealer Chat Network

Written by: Aaron Hassen on June 21 2011

With the help of new partners, Contact At Once! makes it easy for dealers to engage consumers at key touch points throughout the car buying process. Atlanta, GA – June 22, 2011 – Contact At Once!, LLC (www.autodealerchat.com), the leading provider of dealer chat for automotive websites and operator of the automotive industry’s only dealer […]

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CarsDirect.com Renews Relationship with Automotive Chat Provider Contact At Once! and Implements Advanced Consumer Engagement Model

Written by: Aaron Hassen on April 19 2011

Newly optimized application of Contact At Once! dealer chat software makes it easier than ever for consumers to engage with dealers. Atlanta, GA – April 19, 2011 – Contact At Once!, LLC (www.autodealerchat.com), the leading provider of automotive chat software that moves online shoppers into live conversations with car dealerships, announced today that CarsDirect.com, a […]

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FetchFans Facebook Fan Pages to Feature Apartment Chat from Contact At Once!

Written by: Aaron Hassen on April 13 2011

Renters may now communicate instantly with apartment communities via Contact At Once! property chat on Facebook Fan Pages. Atlanta, GA – April 12, 2011 – Contact At Once!, LLC (www.apartmentchat.com), the leading provider of apartment chat software that moves online lookers into live conversations with rental properties, announced today that Fetch Plus, provider of Fan […]

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New Contact At Once! Mobile Chat Application Now Available For iPad2, iPhone And iPod Touch

Written by: Aaron Hassen on April 5 2011

Improved app makes it easy for dealership salespeople to interact with prospective customers. Atlanta, GA – April 5, 2011 – Contact At Once! (www.autodealerchat.com), the leading provider of auto dealer chat that moves online car shoppers into live conversations with dealerships and the first to bring mobile chat to the automotive industry announces the newest […]

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AutoTrader.com Integrates Dealer Live Chat Solution From Contact At Once! To Enable Dealers To Instantly Connect With Shoppers Online

Written by: Aaron Hassen on March 15 2011

Chat Solution is a Part of the New AutoTrader.com Connections Bundle, which Provides Dealers with Multiple Avenues to Create More Personal Connections with Shoppers Online. ATLANTA – March 15, 2011 – AutoTrader.com has partnered with auto dealer chat software provider Contact At Once! (www.autodealerchat.com) to deliver chat functionality to dealers who list their cars for […]

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Contact At Once! Auto Dealer Chat Wins “Highest Rated” DrivingSales Dealer Satisfaction Award

Written by: Aaron Hassen on February 5 2011

Contact At Once! Ranked #1 in Dealer Satisfaction in Chat Products Category Atlanta, GA, February 05, 2011 — Contact At Once! (https://www.contactatonce.com) has won the “Highest Rated” Chat Provider Award in the second annual DrivingSales Dealer Satisfaction Awards. Contact At Once! received the highest ranking for dealer satisfaction in the Chat Provider category, as determined […]

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Dealerskins and XIGroup Partner with Contact At Once! to Integrate Website Chat on Auto Dealer Websites

Written by: John Hanger on December 7 2010

Auto Dealers with Dealerskins and XIGroup-powered websites can now easily add ContactAtOnce! website chat software to their auto dealer websites, engaging more online shoppers and selling more cars. ATLANTA, GA  and NASHVILLE, TN —  December 8, 2010  —  Contact At Once!, LLC (www.contactatonce.com), the leading provider of website chat software that moves online lookers into […]

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Contact At Once! Apartment Chat Announces First iPad Chat App For Multifamily Industry

Written by: John Hanger on December 7 2010

Contact At Once!, leading provider of live chat software, introduces the multifamily industry’s first iPad chat application that enables leasing agents to be mobile and more productive.

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Contact At Once! and Motortrak Partner to Embed Dealer Chat in Automotive Websites for Mercedes-Benz Dealers

Written by: John Hanger on November 15 2010

Dealers with Motortrak websites can now engage more online shoppers and realize the primary benefit of ContactAtOnce! dealer chat – selling more cars

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Cars.com Extends License Agreement with Contact At Once!, Launches New Mobile Chat Application

Written by: John Hanger on August 26 2010

Leading automotive website instantly connects car dealers with buyers using chat. ATLANTA, GA – August 27, 2010 – Contact At Once!, a leading provider of live chat software for car dealerships, today announced that Cars.com has extended their license of the ContactAtOnce! live chat software including a mobile chat application.  ContactAtOnce! has been powering the […]

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Contact At Once! Announces First Online Automotive Chat Training Courses

Written by: John Hanger on April 13 2010

Users of the leading automotive chat tool now have access to the industry’s first interactive online chat training courses to help dealers convert more prospects into sales.

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Contact At Once! Adds Mobile Phone Chat for Auto Dealers

Written by: John Hanger on April 6 2010

Dealers using the ContactAtOnce! chat service now have the option of answering chat leads using their mobile phones.

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Contact At Once! LLC Celebrates Two Million Automotive Consumer-to-Dealer Live Chat Conversations

Written by: John Hanger on January 5 2010

Leading provider of dealer live chat software, Contact At Once!, reaches milestone and documents important trend in online automotive marketing

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ContactAtOnce! Announces Chat Rollover Feature and Managed Auto Dealer Chat Service

Written by: crash on June 24 2009

ContactAtOnce! delivers intelligent routing of auto dealer chat leads to trained staff when dealership personnel are unavailable.

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Auto Dealer Live Chat Tips and Techniques Blog Now Available

Written by: crash on June 24 2009

ContactAtOnce! Sponsors Blog for Sales People Serious about Using Chat to Sell More Cars.

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TK Carsites Enters Into License Agreement with ContactAtOnce! to Enable Auto Dealer Live Chat on Websites

Written by: crash on June 24 2009

Customers Benefit from Improved Conversion of Website Traffic into Auto Sales.

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