Contact At Once! News

Cox Automotive Integrates LivePerson Automotive Messaging Platform in Digital Retailing Apps

Written by: Angela Wijesinghe on February 28 2019

ATLANTA, February 28, 2019 — LivePerson Automotive (NASDAQ: LPSN) and Cox Automotive announced today that consumers using Cox Automotive Digital Retailing applications will now be able to contact dealers through live chat while they are completing digital retailing steps on desktop or mobile. The new integration, powered by LivePerson Automotive’s messaging platform, allows dealers to […]

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Contact At Once! and AdvantageTec Become LivePerson Automotive and Launch End-to-End Conversational Commerce Platform for Automobile Sales and Service

Written by: Angela Wijesinghe on January 25 2019

LivePerson’s automotive division debuts new name and branding along with customer lifecycle messaging platform at National Automobile Dealer’s Association Conference, January 25-27. ATLANTA, January 25, 2019 – LivePerson, Inc. (Nasdaq: LPSN) announced today that its automotive division, including Contact At Once! and AdvantageTec, will use its new moniker LivePerson Automotive at the National Automobile Dealer’s […]

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TRADER Introduces Live Chat Solution to Enable Car Shoppers to Instantly Connect with Dealers Online

Written by: Angela Wijesinghe on January 24 2019

New chat, text and in-app messaging solution makes it even easier for Canadian automotive retailers to communicate with consumers at every stage of their car buying journey and sell more cars. TORONTO, Jan. 24, 2019 – TRADER Corporation is pleased to announce a new strategic partnership and messaging platform that will enhance the car shopping […]

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LivePerson’s Automotive Division, Contact At Once!, integrates Kelley Blue BookⓇ Values within CAO! Connect

Written by: Angela Wijesinghe on January 16 2019

ATLANTA, January 15, 2019 — Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced the integration of Kelley Blue Book® Trade-In Values in its CAO! Connect automotive messaging platform. The new integration allows dealers to pull trusted trade-in valuations into messaging conversations with consumers to help better guide buyer journeys and convert more sales […]

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Auto Shoppers Use Messaging for Specific Intents Related to Car Purchases & Service Inquiries

Written by: Angela Wijesinghe on November 19 2018

LivePerson’s Denise Chudy keynotes Automotive Analytics and Attribution Summit with Conversational Commerce Workshop ATLANTA, November 19, 2018 – In an ongoing analysis of messaging conversations between consumers and automotive retailers, Contact At Once!, a LivePerson Company (Nasdaq: LPSN), said today that among the top 10 topics consumers are inquiring about, nine are purchase- and ownership-focused […]

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LivePerson Acquires AdvantageTec, Adding Service Department Messaging Platform to Its Automotive Company, Contact At Once!

Written by: Angela Wijesinghe on October 16 2018

Deal Brings Together Sales and Service Solutions for Enabling Conversational Commerce Across Dealership Operations NEW YORK, Oct. 16, 2018—LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced the acquisition of AdvantageTec, a leading provider of texting solutions for service departments of automotive dealerships. The addition of AdvantageTec to Contact At Once!, […]

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Contact At Once!, a LivePerson Company, Offers Apple Business Chat to Help Automotive Companies Meet Customers Where They Are

Written by: Angela Wijesinghe on October 2 2018

ATLANTA, October 2, 2018 — Contact At Once!, the automotive division of LivePerson, Inc. (NASDAQ: LPSN) today announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad. “We are proud to support Apple Business Chat, which […]

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Contact At Once!, a LivePerson Company, Launches New Connect App Features to Support Enhanced Video and Website Sharing

Written by: Angela Wijesinghe on August 27 2018

Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced new features for its web-based app CAO! Connect, including enhanced video and website sharing support. With these new capabilities, dealership agents and Live Advisors who manage conversations on behalf of dealers and auto manufacturers can share YouTube, Vimeo or website images and videos, including previews, […]

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Contact At Once! Launches New Web-Based App CAO! Connect

Written by: Angela Wijesinghe on August 2 2018

ATLANTA, August 2, 2018 — Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced the release of its new web-based messaging management application CAO! Connect. The new product gives dealership agents and Live Advisors who manage conversations on behalf of dealers and auto manufacturers significant new features, including conversational contextual awareness and digital retailing […]

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Car and Driver Partners with Contact At Once! to Enable Messaging Platform for Conversational Commerce

Written by: Angela Wijesinghe on June 12 2018

ATLANTA, June 12, 2018 — Contact At Once!, a LivePerson company (Nasdaq: LPSN), and Hearst Autos announced that web and mobile messaging is now available on Car and Driver.com, enabling direct consumer-to-dealer connections from vehicle detail pages (VDPs) on Car and Driver’s vehicle listings platform (https://www.caranddriver.com/cars-for-sale). Dealers who advertise their inventory can now choose to […]

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LivePerson Joins Hands with the Georgia Diversity Council

Written by: Angela Wijesinghe on June 6 2018

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, has joined the Georgia Diversity Council, the state-level council for the National Diversity Council, as a corporate partner. With seats on the Board of Directors and Advisors Committee, participation in a diversity certification program and a wide variety of educational programs, this partnership will […]

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Contact At Once! Opens Bilingual Contact Center for Canadian Dealers

Written by: Angela Wijesinghe on May 13 2018

KITCHENER, Ontario, May 13, 2018 — Contact At Once!, a LivePerson Company (Nasdaq: LPSN), has opened their new bilingual contact center in Ontario. This center supports the Canadian automotive market and helps businesses use Contact At Once! messaging solutions to respond more quickly to their consumers via Live Advisors in both English and French. “We […]

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