Contact At Once! News

Auto Shoppers Use Messaging for Specific Intents Related to Car Purchases & Service Inquiries

Written by: Angela Wijesinghe on November 19 2018

LivePerson’s Denise Chudy keynotes Automotive Analytics and Attribution Summit with Conversational Commerce Workshop ATLANTA, November 19, 2018 – In an ongoing analysis of messaging conversations between consumers and automotive retailers, Contact At Once!, a LivePerson Company (Nasdaq: LPSN), said today that among the top 10 topics consumers are inquiring about, nine are purchase- and ownership-focused […]

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LivePerson Acquires AdvantageTec, Adding Service Department Messaging Platform to Its Automotive Company, Contact At Once!

Written by: Angela Wijesinghe on October 16 2018

Deal Brings Together Sales and Service Solutions for Enabling Conversational Commerce Across Dealership Operations NEW YORK, Oct. 16, 2018—LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced the acquisition of AdvantageTec, a leading provider of texting solutions for service departments of automotive dealerships. The addition of AdvantageTec to Contact At Once!, […]

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Contact At Once!, a LivePerson Company, Offers Apple Business Chat to Help Automotive Companies Meet Customers Where They Are

Written by: Angela Wijesinghe on October 2 2018

ATLANTA, October 2, 2018 — Contact At Once!, the automotive division of LivePerson, Inc. (NASDAQ: LPSN) today announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad. “We are proud to support Apple Business Chat, which […]

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Contact At Once!, a LivePerson Company, Launches New Connect App Features to Support Enhanced Video and Website Sharing

Written by: Angela Wijesinghe on August 27 2018

Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced new features for its web-based app CAO! Connect, including enhanced video and website sharing support. With these new capabilities, dealership agents and Live Advisors who manage conversations on behalf of dealers and auto manufacturers can share YouTube, Vimeo or website images and videos, including previews, […]

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Contact At Once! Launches New Web-Based App CAO! Connect

Written by: Angela Wijesinghe on August 2 2018

ATLANTA, August 2, 2018 — Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced the release of its new web-based messaging management application CAO! Connect. The new product gives dealership agents and Live Advisors who manage conversations on behalf of dealers and auto manufacturers significant new features, including conversational contextual awareness and digital retailing […]

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Car and Driver Partners with Contact At Once! to Enable Messaging Platform for Conversational Commerce

Written by: Angela Wijesinghe on June 12 2018

ATLANTA, June 12, 2018 — Contact At Once!, a LivePerson company (Nasdaq: LPSN), and Hearst Autos announced that web and mobile messaging is now available on Car and Driver.com, enabling direct consumer-to-dealer connections from vehicle detail pages (VDPs) on Car and Driver’s vehicle listings platform (https://www.caranddriver.com/cars-for-sale). Dealers who advertise their inventory can now choose to […]

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LivePerson Joins Hands with the Georgia Diversity Council

Written by: Angela Wijesinghe on June 6 2018

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, has joined the Georgia Diversity Council, the state-level council for the National Diversity Council, as a corporate partner. With seats on the Board of Directors and Advisors Committee, participation in a diversity certification program and a wide variety of educational programs, this partnership will […]

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Contact At Once! Opens Bilingual Contact Center for Canadian Dealers

Written by: Angela Wijesinghe on May 13 2018

KITCHENER, Ontario, May 13, 2018 — Contact At Once!, a LivePerson Company (Nasdaq: LPSN), has opened their new bilingual contact center in Ontario. This center supports the Canadian automotive market and helps businesses use Contact At Once! messaging solutions to respond more quickly to their consumers via Live Advisors in both English and French. “We […]

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Auto Executive Denise Chudy Joins Contact At Once!, a LivePerson Company, as General Manager

Written by: Therese Aleman on March 2 2018

March 2, 2018 – Automotive digital marketing expert and innovator Denise Chudy has joined Contact At Once!, a LivePerson company (Nasdaq: LPSN), as its general manager. In her role, Denise will guide global sales, marketing and operations of the automotive industry’s leading messaging platform. Denise was formerly a co-founder and the President of Retail at […]

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Contact At Once!, a LivePerson Company, Integrates with Facebook Marketplace

Written by: Angela Wijesinghe on October 26 2017

Today, Facebook announced the general availability of used vehicle dealer listings in the U.S. on Marketplace, a section of Facebook that lets people buy and sell items to others in their community. Contact At Once!, a LivePerson Company, worked with Facebook and selected dealers in the Facebook Messenger integration on Marketplace. Interested buyers can communicate […]

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