Contact At Once!

Michelle Young

Michelle Young

After 20 years as a loadmaster for the U.S. Air Force, Michelle turned her creative and logistical skills toward marketing. Now the Digital Marketing Specialist at Contact At Once!, she's an advocate for seeking the best new ways to meaningfully connect with others.

Recent Posts by Michelle Young

Ghosted? 5 Ways to “Resuscitate” Conversations with Unresponsive Online Shoppers

We’ve all been there. Someone texts in, asking a question. You respond with an answer. Maybe you have a back-and-forth conversation for a bit then…poof! You’ve been ghosted. You’re now dealing with an unresponsive customer. How do you breathe new life into that conversation and determine if they’re gone for good or ready to come […]

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Hot Opportunity Transfer: Are You “Hot” or Not?

Will all the HOT dealers please stand up? No, I’m not talking about who looks good today (I promise). I’m talking about those who’ve taken advantage of our Hot Opportunity Transfer (HOT) capability, a standard feature for dealerships on our Professional package. The combination of chat, text and a co-managed implementation allows Contact At Once! […]

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Do You Know Your Work “Big Picture”?

Are you passionate about what you do? Are you as passionate today as you were when you started? Even if you love your job, it can be a struggle to stay motivated—especially in a position where you deal with rejection or customer irritation on what can seem like a daily basis. (Hats off to you […]

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4 Contact At Once! Reports That Gut-Check Your Messaging

Ahhhh, the Contact At Once! portal. For some of you, having all this detailed data at your fingertips is heaven. Or maybe you’re a “big picture” sort of person and want to get in and out a little more quickly. Either way, our goal is to make this easy for you, so take a deep […]

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Beyond Doing Good: How Charitable Efforts Make Your Company Stronger

Let me be real for a second: A bake sale inspired this blog post. Seriously. A bake sale inspired a blog because it inspired our company to pull together across departments to help others. And that can lead to powerful internal benefits that companies shouldn’t ignore. Feeding ATL: Bringing Our Office Together Be an owner, […]

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