Agent Training Courses
Register to learn more about how to use Connect, understand the newest features that have been released and ask your questions.
Brief visual introduction to our web-based answering app.
From accessing answering apps to using them to respond to consumer messages, this course covers the basics.
Are you really ready to chat or text with consumers? Watch this training for tips on how to best guide these digital conversations to the desired results.
Once you’ve downloaded the mobile app, watch this to customize your settings and get comfortable with everything you can do, like recording videos!
If you're still using our desktop app (and not the new, web-based Connect answering app), learn your way around it here! From adding your image to managing shortcuts, you'll nail down the ins and outs.