Text & Live Chat Training

Implementing automotive live chat and text messaging with our digital messaging platform means you’re that much closer to meeting online shoppers on their terms. Now let’s get you the training you need to make the most of it.

Agent Training Courses

Live Webinar

CAO! Connect Agent Success

Register to learn more about how to use Connect, understand the newest features that have been released and ask your questions.

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CAO! Connect Overview

Brief visual introduction to our web-based answering app.

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Agent Basics

From accessing answering apps to using them to respond to consumer messages, this course covers the basics.

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Success Formula

Are you really ready to chat or text with consumers? Watch this training for tips on how to best guide these digital conversations to the desired results.

Advanced

Mobile App for Agents

Once you’ve downloaded the mobile app, watch this to customize your settings and get comfortable with everything you can do, like recording videos!

Advanced

Desktop App for Agents

If you're still using our desktop app (and not the new, web-based Connect answering app), learn your way around it here! From adding your image to managing shortcuts, you'll nail down the ins and outs.

Still Need Help?

Don’t forget that you can browse our Resources and Blog pages for more ideas and you can always chat with our team for the fastest help.