Text & Live Chat Training

Implementing automotive live chat and text messaging with our digital messaging platform means you’re that much closer to meeting online shoppers on their terms. Now let’s get you the training you need to make the most of it.

Choose your role to see all training courses:

You’re responsible for answering consumers who send a message with questions
You’re responsible for setup, use and management of your company’s Contact At Once! solution.
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CAO! Connect Overview

Brief visual introduction to our web-based answering app.

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Agent Basics

From accessing answering apps to using them to respond to consumer messages, this course covers the basics.

Live Webinar

CAO! Connect Agent Success

Register yourself or your answering agents to learn more about how to use Connect, plus access the newest features that have been released and ask questions.

Still Need Help?

Don’t forget that you can browse our Resources and Blog pages for more ideas and you can always chat with our team for the fastest help.