Dealer.com, a Cox Automotive brand, today announced the company has partnered with Contact At Once! to offer the provider’s chat and text solutions, including a number of Contact At Once! packages that are integrated with Dealer.com websites.
“Contact At Once! has a history of delivering leading chat and text products and services,” said Wayne Pastore, senior vice president, Dealer.com. “The Contact At Once! tools allow us to give dealers a powerful, convenient and mobile solution to better connect one-on-one and service car buyers wherever they are, whenever they need help.”
This is not the first alliance for Contact At Once! and Dealer.com. In 2013, the companies worked together to incorporate chat in Dealer.com’s Control Center, making it simple for customers to use instant messaging to connect with car shoppers and view the impact of chat performance. Dealer.com clients will now be able to select from options that include fully managed and co-managed chat and text.
According to John Hanger, general manager, Contact At Once!, “Those services can help dealers round out a comprehensive solution for connecting with online and mobile shoppers. Dealer.com understands the power of giving consumers the options to chat and text and wants to make the implementation, from integration to invoicing, straightforward for their dealer clients. We are proud to be selected as their provider.”
Dealer.com (Booth #1124C) and Contact At Once! (Booth #4407C) will be available to demonstrate solutions at the upcoming National Automobile Dealers Association Convention & Exposition (NADA 2016), March 31 – April 3, 2016, in Las Vegas.
Dealer.com provides an integrated platform of Advertising, Website and Managed Services products which allow OEMs, dealer groups, retailers and agencies to leverage advanced digital technology and data to better engage and connect with their customers. The company practices a deep commitment to its culture of innovation, with a focus on health and wellness, making it one of the most desirable places to work, and a valuable partner for automotive retailers. Dealer.com is a part of Cox Automotive. For more information please visit www.coxautoinc.com.
About Contact At Once!
Contact At Once!, a LivePerson company, helps boost engagement by making it easy for consumers to connect with automotive manufacturers and dealerships to ask questions at the moment their interest is piqued. More engagement can translate into more sales, and that’s why over 15,000 businesses rely on the Contact At Once! mobile messaging platform to build connected relationships with online, mobile automotive shoppers. For more information, visit www.contactatonce.com.
About LivePerson, Inc.
LivePerson, Inc. (NASDAQ: LPSN) is a leading provider of mobile and online messaging, enabling a meaningful connection between brands and consumers. LiveEngage, the Company’s enterprise-class, cloud-based platform, empowers consumers to stop wasting time on hold with 1-800 numbers, and instead message their favorite brands, just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, EE, HSBC, IBM, Orbitz, PNC, The Home Depot, and Walt Disney rely on the unparalleled intelligence, security and scalability of LiveEngage to reduce costs, increase lifetime value and create meaningful connection with consumers. For more information, please visit www.liveperson.com. To view other global press releases about LivePerson, please visit pr.liveperson.com.
Alison Von Puschendorf
Director, External Communications
Written by: Angela Wijesinghe on March 17 2016