CDK Global customers get streamlined access to Contact At Once!, a LivePerson Company, and its industry-leading messaging technology, integrated with CDK behavioral shopper data.
Contact At Once!, a LivePerson Company (Nasdaq: LPSN), has been named the Platinum Partner with the CDK Global Partner Program’s Digital Partners integration offering.
“Joining CDK’s Partner Program is a perfect fit for one of our top goals: making it simple for dealers to add the communication conveniences today’s shoppers prefer,” says Skip Dowd, Contact At Once! Automotive Vice President. “Another goal is helping dealers effectively engage more buyers and service customers. That’s why, with Contact At Once!, engagement doesn’t have to stop at the website. Dealers can use our platform to manage chats and texts originating from their online ads and Facebook Messenger, as well!”
With the CDK Partner Program, dealerships with CDK websites can add the full power of Contact At Once!’s industry-leading messaging platform—with integrated reporting and analytics—in just a few clicks. They can select from a variety of Contact At Once! chat and text messaging packages, including those which integrate proactive conversation management. This enables dealers to more easily engage shoppers even during busy moments and non-traditional business hours.
Thanks to the two companies’ deep integration, dealerships can also have easy access to CDK behavioral shopper data to better guide the sales conversation as they’re chatting with shoppers.
Messaging is an increasingly important part of a mobile strategy. Contact At Once! data show that interactive mobile messaging between consumers and businesses over its network (which manages millions of interactions each year) has increased over 100 percent in the last year alone.
“When we give consumers the option to message with retailers, they take advantage of it,” says Dowd.
ABOUT CONTACT AT ONCE!
Contact At Once!, a LivePerson company, helps boost engagement by making it easy for consumers to connect with automotive manufacturers and dealerships to ask questions at the moment their interest is piqued. More engagement can translate into more sales, and that’s why over 15,000 businesses rely on the Contact At Once! mobile messaging platform to build connected relationships with online, mobile automotive shoppers. For more information, visit www.contactatonce.com.
ABOUT CDK GLOBAL
With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on evolving the automotive retail experience, CDK Global provides solutions to dealers in more than 100 countries around the world, serving more than 27,000 retail locations and most automotive manufacturers. CDK’s solutions automate and integrate all parts of the dealership and buying process from targeted digital advertising and marketing campaigns to the sale, financing, insuring, parts supply, repair and maintenance of vehicles. Visit www.cdkglobal.com.
ABOUT LIVEPERSON, INC.
LivePerson, Inc. (NASDAQ: LPSN) is the leading provider of mobile and online messaging business solutions, enabling a meaningful connection between brands and consumers. LiveEngage, the Company’s enterprise-class, cloud-based platform, empowers consumers to stop wasting time on hold with 1-800 numbers, and instead message their favorite brands, just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, HSBC, EE, IBM, L’Oréal, PNC, and The Home Depot, rely on the unparalleled intelligence, security, and scalability of LiveEngage to reduce costs, increase lifetime value, and create meaningful connection with consumers. For more information, please visit www.liveperson.com. To view other global press releases about LivePerson, please visit pr.liveperson.com.
Allison Franzese, 646.609.4224
Jennifer Nagy, 847.363.4373
Written by: Angela Wijesinghe on April 6 2017