Ranked #1 in dealer satisfaction, the Contact At Once! messaging platform wins the award in the Chat Tools & Services Category.
Contact At Once!, a LivePerson Company, (NASDAQ: LPSN) has received the “Highest Rated” Chat Tools & Services Award in the eighth annual DrivingSales Dealer Satisfaction Awards. The awards, presented at a special event on January 27, 2017, in conjunction with the 2017 National Automobile Dealers Association (NADA) Convention & Expo, are based on DrivingSales Vendor Ratings, which comprise 35,000 validated user reviews.
“We’re so thankful to our family of customers who took the time to share their Contact At Once! experiences on DrivingSales,” added Skip Dowd, Contact At Once! Global Automotive VP.
“And that’s one of the reasons we hold this award close to our hearts. It’s based on the feedback we value most: from the very people who use our messaging platform to connect with their own customers. We couldn’t have won this award seven times in a row without you, and we look forward to providing an ever-more powerful, helpful solution in the years to come!”
Contact At Once! provides the automotive market’s most widely deployed messaging platform used to embed chat and text messaging in online advertising, on websites, mobile sites, in social media and in online reviews. Over 17,000 businesses are enabled with Contact At Once! messaging solutions.
“I am pleased to present Contact At Once! with the ‘Highest Rated’ Chat Tools & Services Award for consistently contributing the highest level of value to its dealership customers throughout 2016,” said DrivingSales CEO and Founder Jared Hamilton. “DrivingSales Vendor Ratings help dealers make important vendor decisions by providing peer reviews on the solutions that were most successful in their dealerships and Contact At Once! was at the top of the list in its category. Congratulations for being recognized as one of the best-of-the-best by the dealer community.”
The DrivingSales Dealer Satisfaction Awards are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings. DrivingSales.com Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons. The site provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.
Full award results are available online at http://dealersatisfactionawards.com/. Award winners are showcased in the Q1 2017 issue of DrivingSales Buyers Guide which, in addition to being distributed at the 2017 NADA Convention and Expo, is delivered to every new car dealership nationwide, as well as to more than 2,000 of the top used car dealers in the U.S. The DrivingSales Buyers Guide represents over 1,000 automotive solutions and over 35,000 dealer reviews of those products from DrivingSales Vendor Ratings, identifying the solutions that have risen to the top.
About Contact At Once!, a LivePerson Company
Contact At Once!, a LivePerson company, helps boost engagement by making it easy for consumers to connect with automotive manufacturers and dealerships to ask questions at the moment their interest is piqued. More engagement can translate into more sales, and that’s why over 17,000 businesses rely on the Contact At Once! messaging platform to build relationships with online, mobile automotive shoppers. For more information, visit www.contactatonce.com.
LivePerson is the leading provider of mobile and online messaging business solutions, enabling a meaningful connection between brands and consumers. LiveEngage, the Company’s enterprise-class, cloud-based platform, empowers consumers to stop wasting time on hold with 1-800 numbers, and instead message their favorite brands, just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, EE, IBM, Orbitz, PNC, and The Home Depot rely on the unparalleled intelligence, security, and scalability of LiveEngage to reduce costs, increase lifetime value, and create stronger, more intuitive relationships with consumers. For more information, visit www.liveperson.com.
DrivingSales serves automotive retailers with an integrated suite of technology, knowledge, community and performance insight designed to advance the success of retail professionals and their dealerships. Founded by a third-generation car dealer in 2008, today DrivingSales is utilized by two-thirds of franchised dealerships in North America as a resource to improve their business performance. To learn more about the DrivingSales community, news, dealer education or performance analytics visit DrivingSales.com.
Written by: Angela Wijesinghe on February 22 2017