Archive for the ‘Mobile Messaging’ Category

Contact At Once! and AdvantageTec Become LivePerson Automotive and Launch End-to-End Conversational Commerce Platform for Automobile Sales and Service

LivePerson’s automotive division debuts new name and branding along with customer lifecycle messaging platform at National Automobile Dealer’s Association Conference, January 25-27. ATLANTA, January 25, 2019 – LivePerson, Inc. (Nasdaq: LPSN) announced today that its automotive division, including Contact At Once! and AdvantageTec, will use its new moniker LivePerson Automotive at the National Automobile Dealer’s […]

Read more about this article

Contact At Once! Takes Its 60 Millionth Message

On Wednesday, August 15, 2018, at a little after 4:00pm, we reached another milestone in Contact At Once! history. We logged our 60 millionth message. It’s no wonder we hit 60 million messaging conversations this year. Conversational commerce is on the rise, with consumers relying more and more on chat, text and messaging to get […]

Read more about this article

What Is Messaging? Connecting with Customers Beyond Chat

In today’s customer service landscape, consumers have an array of different channels at their fingertips to reach businesses. Most people think of these common options: 1-800 number (if you’re desperate), email (if you want to wait) and live chat. Chat—the ability to send real-time communications via a website or mobile platform—certainly has its advantages. But […]

Read more about this article