Archive for the ‘Connections’ Category

Contact At Once! Takes Its 60 Millionth Message

On Wednesday, August 15, 2018, at a little after 4:00pm, we reached another milestone in Contact At Once! history. We logged our 60 millionth message. It’s no wonder we hit 60 million messaging conversations this year. Conversational commerce is on the rise, with consumers relying more and more on chat, text and messaging to get […]

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3 Stepping Stones to Successful Digital Retailing

To say the car-buying experience has seen significant changes in recent years would be an understatement. Customers can get a whole host of information about their purchase before ever setting foot on the lot or in a showroom. What’s more, car shoppers are demanding a digital aspect to this experience in increasing numbers—86% of consumers […]

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Do You Know Your Work “Big Picture”?

Are you passionate about what you do? Are you as passionate today as you were when you started? Even if you love your job, it can be a struggle to stay motivated—especially in a position where you deal with rejection or customer irritation on what can seem like a daily basis. (Hats off to you […]

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Will Your Next Sales Conversation Result in a Referral?

A chat or text conversation may be the first one-to-one connection you have with a consumer today, but it doesn’t have to be the last. With luck, courage and a bit of skill, you can grow one connection into many referrals. Sales resources preach the value of such referrals—after all, 92% of people trust a recommendation […]

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4 Steps to Get More Customer Reviews

Content is good, but the right content is priceless. And for a business, a positive customer review or rating is the ultimate prize, as we mentioned in this previous post. Here’s a prime example: We’ve been ranked #1 in customer satisfaction for the 7th straight year in the DrivingSales Dealer Satisfaction Awards. This is an […]

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