Mobile Text Connect Allows Consumers to Use One Number to Call or Text.
Contact At Once!, a LivePerson company (Nasdaq: LPSN), announced today that AutoSweet, the automotive industry’s leading automated ad posting solution, has chosen to add text and chat capabilities to AutoSweet classified products using Contact At Once! Chat and Mobile Text Connect. Powering the AutoSweet platform with Contact At Once! Mobile Text Connect will provide consumers the choice to call or message a dealer when they click on an ad listing or navigate to a vehicle detail page (VDP).
“AutoSweet’s SweetClassifieds™ publishes a dealer’s inventory to the top classified and social media sites and now with the addition of texting and chat from the VDP, those shoppers will be able to get their questions asked and answered quickly, which can lead to increased sales for our dealerships,” says Christopher Lentz, AutoSweet founder and President. “It is also vitally important that our dealerships text with consumers the right way, which means using a solution like Mobile Text Connect to automate permissions-based processes and help dealerships capture conversations in their CRM.”
Contact At Once! provides the automotive market’s most widely deployed digital connections platform used to embed text-based messaging in online advertising, on websites, mobile sites, in social media and in online reviews. Over 6,000 businesses are enabled with Contact At Once! texting solutions, and the company is on track to empower more than a million mobile interactions among businesses and consumers in 2015.
“The consumer has moved on from voice calls in their everyday lives,” says Contact At Once! General Manager John Hanger. “Offering shoppers the choice to message dealers about their vehicle interests provides a communication channel that aligns with how consumers prefer to connect, and fuels stronger engagement and sales.” Contact At Once! customers have reported lead lift of 20% or more when consumers are given the choice to chat or text versus phone or email alone.
AutoSweet has a passion for their dealers and we strive to show it every day through the outstanding products that we develop, support and sell in Columbus, Ohio. We maximize automotive dealer’s profits with easy-to-use inventory marketing products that stress and measure a solid return on investment for our customers. The SweetClassifieds platform is the best product in the Automotive Industry for helping dealers reach the most consumers possible. For more information about AutoSweet and SweetClassifieds, visit http://www.AutoSweet.com/SweetClassifieds/.
ABOUT CONTACT AT ONCE!
Contact At Once!, a LivePerson company, helps boost engagement by making it easy for consumers to connect with automotive manufacturers and dealerships to ask questions at the moment their interest is piqued. More engagement can translate into more sales, and that’s why over 13,000 businesses rely on the Contact At Once! digital conversations platform to build relationships with online, mobile automotive shoppers. For more information, visit www.contactatonce.com.
ABOUT LIVEPERSON, INC.
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This “intelligent engagement” is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs. For more information, please visit www.liveperson.com. To view other global press releases about LivePerson, please visit pr.liveperson.com.
Erin Kang, 212-609-4256
Christopher Lentz, 614-459-3558
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Written by: Angela Wijesinghe on December 11 2015