Contact At Once! makes this possible for every automotive company.
Apple Business Chat beta offers a new way for automotive companies to interact with millions of iOS users through messaging. With it, consumers will be able to see (and tap) a Message icon beside your listings across iOS real estate: Safari, Maps, Siri and Spotlight. Shoppers can then gather information, schedule appointments, and more with brand app customizations - all within the native Messages app.
And with Contact At Once!, you can route those conversations to your team and stay on top of it all!
Apple Business Chat is more than just text messaging. It’s a rich user experience integrated directly into iOS with no download required. Lower the barrier to initial contact and keep the conversation meaningful with one-on-one interactions at the consumer’s pace. Whenever they want to take another step, you’re there...in the same conversation thread.
With Apple Business Chat, customers could schedule their service appointments, test drives and more (and add it to their own calendar before they forget).
Do they want to talk about buying a vehicle or getting theirs serviced? A built-in feature can present lists of options for shoppers to choose from without leaving the conversation (like sales or service).
Manufacturers and others can customize the Business Chat experience by creating an iMessage app extension. Consumers can then download your app and interact with it directly from within your conversation.
Manage the rich capabilities of Apple Business Chat through the powerful set of conversation management tools already customized for automotive needs and available in the CAO! messaging platform. These messages can flow through our platform and route to your answering team with backup when and how you need it, similar to how you can manage chats/texts from listings on automotive advertising and social sites.
If you're going to use CAO! for Apple Business Chat, why not consider using our messaging platform for all conversational commerce? Your agents can connect with consumers from a variety of ad sites, SMS, chat on websites and much more...all through one easy-to-use, highly scalable messaging platform.
Whether it’s chat and text on your website, a text-enabled number in your advertising or Apple Business Chat, you can manage all those conversations through the CAO! messaging platform and have highly engaging, meaningful conversations with shoppers.
Since Business Chat messages will flow through CAO!, the transcript and any consumer profile details shared will be recorded and can be integrated with your CRM. (CAO! already integrates with most leading CRM providers.)
CAO! answering apps allow your team to respond wherever they are, so consumers don’t have to wait. The web app (CAO! Connect) is accessible by logging in to any computer, and the mobile app stays with your agents wherever they go.
CAO! clients can also use Live Advisors so consumers get answers when they’re ready. These Live Advisors respond on dealers’ behalf after hours, or whenever they’re too busy.