Win the Conversational Commerce Shift in Automotive
From inquiry to purchase to service, you can help car buyers take action. All it takes is what you do best: conversation. Contact At Once!, now known as LivePerson Automotive, makes these connections instantly possible across websites, ads, search and social with our all-in-one web, mobile and automotive text messaging platform for the whole dealership.
Welcome to conversational commerce.
Where You Advertise
Instead of checking multiple platforms to engage or follow up with leads, do it all in one and do it better.
How Consumers Connect
For the best experience, don’t limit the ways shoppers can interact with you.
Let them connect naturally via the communication channel that best suits their needs at the moment: car dealer chat, mobile text, Apple Business Chat, Facebook Messenger, in your own mobile app, even from print or other offline advertising.
Contact At Once! supports all those messaging interactions!
How You Respond
Provide “at-your-service” web and mobile messaging experiences, no matter when or where consumers reach out.
I can see why Contact At Once! remains the number one digital messaging supplier, and would recommend it to any dealer. We use the Contact At Once! platform on our own website and two of our top classifieds sites, AutoTrader and Motors.co.uk, giving us a seamless live chat facility no matter where our customer is carrying out their research. Live chat has definitely increased our online interactions, which help people through their research and online buying journey. This, in turn, sends them down the buying funnel with a higher chance of us converting them into an appointment and sale. We also recently added text, Facebook Messenger and Google AdWords integrations because our ambition is to be contactable for any customer, however they feel the most comfortable, at any time of day or night!
Group Marketing Manager
Fords of Winsford
I have used several other chat solutions before, but we have seen the best results with Contact At Once!, a LivePerson Company: at least 5-8 cars sold per month (tracked to that solution) and a significantly improved customer experience. I love the ability to both self-manage and use a backup team that handles our customers the way we would after business hours. I have even had sales agents text me, saying they were able to sell a car from their own couch!
We can attribute at least 10-15% BDC sales/month directly to Contact At Once!, and a lot of them are opportunities we wouldn’t otherwise get. We even had a shopper text in about a car while on a competitor’s lot...and were able to win his business!
BDC Manager for
Cadillac of Mahwah,
Buick GMC of Mahwah,
& Hawthorne Chevrolet
I had to take a second to thank you for getting us set up, trained, and making more connections with Contact At Once! We are so happy we made this choice! You guys rock!
BDC Manager for
Do It All In One.
Do It Better.
Contact At Once! is taking on the LivePerson Automotive moniker, but that doesn’t change our focus on connecting consumers with their dealership through all the steps involved in buying and owning a vehicle. We make the shopping process conversational from just about any advertising platform or messaging channel and then carry that connection into servicing the car and building a loyal relationship.
ATLANTA, February 28, 2019 — LivePerson Automotive (NASDAQ: LPSN) and Cox Automotive announced today that consumers using Cox Automotive Digital Retailing applications will now be able to contact dealers through live chat while they are completing digital retailing steps on desktop or mobile. The new integration, powered by LivePerson Automotive’s messaging platform, allows dealers to […]Read More