Click-to-Call Stand Alone – Feature Overview

• Feature Definition
• Benefits
• Example
• How It Works
• Related Topics

Feature Definition
Standalone Click-to-call enables site visitors to initiate an immediate telephone call with the advertiser with an instant “call back”.

Benefits

• Complete call tracking and analytics captured for publisher and advertiser
• Real-time engagement of site visitor and advertiser

Example

How It Works

• A site visitor clicks the standalone click-to-call icon
• ContactAtOnce! presents a Publisher co-branded form prompting the site visitor for their name and callback number
• ContactAtOnce! creates an on-the-fly conference call using regular phones over the Public Switched Telephone Network.
• ContactAtOnce! first calls the advertiser’s designated “front office” number and then calls the site visitor
• Response analytic such as date, time, called number and conversation transcript are captured

Related Topics

• Click-to-call Escalation

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