Track Online Activity

ContactAtOnce!™ gathers a wealth of information, then presents it in different views tailored to a publisher or a merchant business.

Unified Cross-Channel Database

ContactAtOnce!™ tracks all leads and relevant online activity in a unified database that simplifies management and reporting.

Feature highlights:
• Direct response attributes (channel, time, consumer, lead content, ad identifier)
• Advertiser response attributes (agent, answered/unanswered)
• Advertiser availability attributes (online %)

Publisher Portal

The ContactAtOnce!™ is the only solution with publisher-specific features. The Publisher Portal provides a full set of analytics and tools for publishers to track site performance across all advertisers.

Feature highlights:
• Advertiser performance analytics see all advertisers from a single view
• Visual presence indicator performance analytics
• Form performance analytics
• Lead mining
• Maintain visual presence indicators
• Maintain advertisement placements

Customer Portal – Advertiser or Merchant Business View

The ContactAtOnce!™ Customer Portal provides a full set of analytics and tools that help merchant businesses track performance.

Feature highlights:
• Advertisement Performance Analytics
• Lead Source Analytics
• Sales Agent Performance Analytics
• Maintain sales agents
• Maintain sales agent tools
• Maintain advertiser attributes

Programmatic Interfaces

ContactAtOnce!™ provides programmatic access to key lead tracking analytics via XML web services. For publishers and OEM’s with proprietary platforms, it is easy to extract and integrate lead tracking information with data marts, advertiser score-keeping systems, CRM systems and others.

Feature highlights:
• SOAP-based Web Service API for easy integration
• Lead delivery in industry standard XML lead formats (e.g., ADF 1.0)
• Full developer documentation