Improve Responsiveness

A sales person’s responsiveness is often key to winning business. Of course there’s nothing more responsive than instant messaging (IM/chat), but ContactAtOnce!™ includes several additional features that improve the efficiency with which all sales leads are handled.

Form-to-Phone (F2P)
Short Message Service (SMS) Text Message Alerts

Form-to-Phone (F2P)

ContactAtOnce!™ adds an innovative new dimension to form leads by automatically initiating phone contact between a sales person and the visitor who filled out the form. As soon as a site visitor clicks "submit", the merchant receives an automated call with lead information (e.g. make, model, stock#). By pressing "1" the sales person can initiate automatic dialing of the phone number provided in the lead form. Responsiveness can be measured in seconds instead of minutes or hours.

Works with existing website forms – no special forms required
IM/chat and SMS alerts may optionally be generated when an F2P lead is submitted
Instant conference call bridges site visitor to advertiser
Full call-detail capture
Configurable “whisper”
Call recording
Reporting is fully integrated with all communication types

Note: Currently available in North America only.

Short Message Service (SMS) Text Message Alerts

ContactAtOnce!™ sends SMS text message alerts to the mobile phones of sales people.

Real-time alerts regarding lead activity such as missed IM/chat leads or incoming F2P leads
Configurable for each sales representative
Works with virtually all mobile phones and carriers that support SMS – no special software or phones required