The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site. In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
Contact At Once! complies with the U.S. – E.U. Safe Harbor Framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from European Union member countries and Switzerland. Contact At Once! has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Contact At Once!’s certification, please visit http://www.export.gov/safeharbor/.
Consumers, Merchants and Site Providers logging in to the Contact At Once! website chat service and portals are subject to different privacy agreements, information use agreements and acceptable use policies that are posted on those sites. If you submit personal information to any of those sites, your information is governed by the privacy policies located on those sites.
Your privacy is very important to us, and we have the highest respect for the confidentiality of your personal information. The information we receive depends on what you do while visiting our site. We will not obtain personally identifying information about you unless you choose to provide it. If you are browsing our site anonymously, we will automatically collect some non-identifying statistical information to help us measure which pages of our Web site are visited and how long visitors use the site. This information includes things such as your IP address, the time and date, pages entered and time spent on individual pages. This information is not linked to anything personally identifiable.
While visiting our site, you are not required to submit any personal information to us. However, if you inquire about our services or request more information from us, we may collect contact information, such as name, email address, mailing address, phone number or information about your business, such as company name, company size and business type.
If you request information from us or wish to access certain features of the site, you will be asked to provide personally identifying information so that we can respond effectively to your requests and needs. We will never share your information with anyone who isn’t directly related to providing service and support of Contact At Once! online chat software solutions. If you provide us with personal information, we may attempt to contact you occasionally to determine if our solutions meet your expectations, offer additional assistance or notify you about special promotions.
Most customers tell us they appreciate receiving our news and promotions; however, we believe it’s very important for you to be able to choose whether you receive periodic mailings and information from us. You can choose to opt out at any time by simply replying to a mailing to inform us of your preference or by following the unsubscribe instructions within each communication.
Also, we partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.
We, Contact At Once!, and our partners [specify type e.g. marketing partners], affiliates, or analytics or service providers [specify type e.g. online customer support provider, etc], use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We use Local Storage, such as HTML5, to store your preferences such as volume control or other video player settings. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use local storage, such as Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To learn how to manage privacy and storage settings for Flash cookies, click here:http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
We may provide your personal information to companies that provide services to help us with our business activities, such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
To help protect your confidentiality, Contact At Once! employs generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of your personal information, you can contact us at email@example.com
The Contact At Once! Web site contains links to other Web sites. We have no responsibility or control over linked Web sites and their privacy policies or the way they collect and control your personal information. We encourage you to learn about the privacy practices of any Web site before providing personally identifying information.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
With your consent we may post your video testimonial along with your name. If you wish to update or delete your testimonial, you can contact us via one of the methods listed below.
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site by contacting us via one of the methods listed below. We will respond to your request to access within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Contact At Once!, LLC
11675 Great Oaks Way
Alpharetta, GA 30022
Downside Bridge Road
Level 3 80 Dorcas St.
South Melbourne VIC AUS 3205