Track Online Activity
ContactAtOnce! gathers a wealth of information, then presents it in different views tailored to a publisher or a merchant business.
Unified Cross-Channel Database
ContactAtOnce! tracks all leads and relevant online activity in a unified database that simplifies management and reporting.
Feature highlights:
- Direct response attributes (channel, time, consumer, lead content, ad identifier)
- Advertiser response attributes (agent, answered/unanswered)
- Advertiser availability attributes (online %)
- Keyword tracking
- Google, Yahoo, and Overture analytics integration
Publisher Portal
ContactAtOnce! is the only solution with publisher-specific features. The Publisher Portal provides a full set of analytics and tools for publishers to track site performance across all advertisers.
Feature highlights:
- Advertiser performance analytics see all advertisers from a single view
- Visual presence indicator performance analytics
- Form performance analytics
- Lead mining
- Maintain visual presence indicators
- Maintain advertisement placements
Customer Portal - Advertiser or Merchant Business View
The ContactAtOnce! Customer Portal provides a full set of analytics and tools that help merchant businesses track performance. Auto dealers, for example, can use ContactAtOnce! automotive chat software to track auto sales chats not only from their own dealership’s website but also third party websites.
Feature highlights:
- Advertisement Performance Analytics
- Lead Source Analytics
- Sales Agent Performance Analytics
- Maintain sales agents
- Maintain sales agent tools
- Maintain advertiser attributes
Programmatic Interfaces
ContactAtOnce! provides programmatic access to key lead tracking analytics via XML web services. For publishers and OEM’s with proprietary platforms, it is easy to extract and integrate lead tracking information with data marts, advertiser score-keeping systems, CRM systems and others.
Feature highlights:
- SOAP-based Web Service API for easy integration
- Lead delivery in industry standard XML lead formats (e.g., ADF 1.0)
- Full developer documentation
Find out how simple it is to add ContactAtOnce! to your website and start generating more qualified sales leads today - contact us.
