Text & Live Chat Training

Implementing live chat and text with our digital messaging platform means you’re that much closer to meeting online shoppers on their terms. Now let’s get you the training you need to make the most of it!



Step 1: Choose your course outline based on your responsibilities.
Step 2: Watch the training videos in order, top to bottom, at your convenience (at least the first time).
Step 3: Come back for a refresh as needed!

I am the...


You're responsible for answering consumers who chat or text in questions.
You're responsible for setup, use and management of your company's Contact At Once! solution.

My industry is...

My industry is...

Training

Choose a topic you'd like help with or scroll down to start from the beginning.

Value Proposition: Real Estate & Multifamily Industries

Why did your company choose Contact At Once!? Get a quick overview of how it can benefit your team.

Watch Video

Agent Basics: Get Started

From downloading the apps to answering chats and texts, this video covers the basics to get you up and running with Contact At Once!

Watch Video

Advanced Agent Training: Mobile App

Once you've downloaded the mobile app, watch this to customize your settings and get comfortable with everything you can do, like recording videos!

Watch Video

Advanced Agent Training: Desktop App

After installing the desktop app, learn your way around it here! From adding your image to managing shortcuts, you'll nail down the ins and outs.

Watch Video

Success Formula

Are you really ready to chat or text with consumers? Watch this training for tips on how to best guide these digital conversations to the desired results.

Watch Video

Training

Choose a topic you'd like help with or scroll down to start from the beginning.

Value Proposition: Automotive Industry

Why did your company choose Contact At Once!? Get a quick overview of how it can benefit your team.

Watch Video

Agent Basics: Get Started

From downloading the apps to answering chats and texts, this video covers the basics to get you up and running with Contact At Once!

Watch Video

Advanced Agent Training: Mobile App

Once you've downloaded the mobile app, watch this to customize your settings and get comfortable with everything you can do, like recording videos!

Watch Video

Advanced Agent Training: Desktop App

After installing the desktop app, learn your way around it here! From adding your image to managing shortcuts, you'll nail down the ins and outs.

Watch Video

Success Formula

Are you really ready to chat or text with consumers? Watch this training for tips on how to best guide these digital conversations to the desired results.

Watch Video

Training

Choose a topic you'd like help with or scroll down to start from the beginning.

Value Proposition: Real Estate & Multifamily Industries

Why did your company choose Contact At Once!? Get a quick overview of how it can benefit your team.

Watch Video

Admin Training: How to Do It All

Quick, task-specific videos walk you through the admin portal, how to set up agents, capture leads, use reports and so much more.

Watch Video

Facebook Messenger: Integration Overview

Want to enable sales teams to manage Facebook Messenger conversations with leads...through their regular Contact At Once! apps? This video helps you set it up.

Watch Video

Success Formula

Are you really ready to chat or text with consumers? Watch this training for tips on how to best guide these digital conversations to the desired results.

Watch Video

Training

Choose a topic you'd like help with or scroll down to start from the beginning.

Value Proposition: Automotive Industry

Why did your company choose Contact At Once!? Get a quick overview of how it can benefit your team.

Watch Video

Admin Training: How to Do It All

Quick, task-specific videos walk you through the admin portal, how to set up agents, capture leads, use reports and so much more.

Watch Video

Facebook Messenger: Integration Overview

Want to enable sales teams to manage Facebook Messenger conversations with leads...through their regular Contact At Once! apps? This video helps you set it up.

Watch Video

Success Formula

Are you really ready to chat or text with consumers? Watch this training for tips on how to best guide these digital conversations to the desired results.

Watch Video


Contact Your Training Team

We’re always here to help if you’ve got Contact At Once! chat and text training questions!

training@contactatonce.com

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