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General Motors Approves Contact At Once! as iMR Match Eligible Turnkey Vendor for Dealer Chat

GM Approved Dealer Chat Vendor

Participating dealers can use IMR match funds for live dealer chat powered by Contact At Once!

Contact At Once!, the leading dealer chat provider to the automotive industry, today announced that General Motors  has approved the company as an iMR (inMarketRetail) Match eligible turnkey vendor for live dealer chat.  All GM dealers who are a part of this program can now use iMR funds for Contact At Once! dealer chat solutions in order to improve the effectiveness of their dealership’s website.

Adding dealer chat to a website is truly a win-win situation for both the dealership and the consumer,” said Contact At Once! Vice President of Business Development, Skip Dowd.  “Dealerships win because chat has proven to increase the number of consumers initiating contact with dealerships and, ultimately, sales.  Consumers win by being able to get answers to their questions in real-time at their moment of peak interest.  We’re honored that General Motors has approved Contact At Once!

Effective immediately, participating dealers can use iMR Match funds for Contact At Once! dealer chat offerings to connect with online shoppers as they search online for their next GM vehicle.

The Contact At Once! chat solution is presently in use in thousands of dealerships across North America.  Shoppers can connect with dealers via icons or photo-enhanced greetings placed on OEM and dealer websites as they navigate the Internet.  The Contact At Once! dealer chat solution is centered on real-time personal communication  with car shoppers.

Once added, Contact At Once! software displays a presence-aware chat icon whenever a dealership representative is online and available.  Dealers can easily answer chat requests anytime from their laptops or PCs, or via their smartphones and mobile devices using a mobile chat app.    Contact At Once! automotive professionals will also answer chats on behalf of dealerships unable to answer on their own.

GM affiliated dealers taking part in the iMR program seeking to add Contact At Once! dealer chat on their websites should visit http://www.autodealerchat.com/schedule-demo to request a demonstration.

ABOUT CONTACT AT ONCE!
Contact At Once! is the leading automotive chat software provider and operator of the industry’s only dealer chat network connecting more than 9,000 auto dealers with the websites car shoppers visit most often. Adding Contact At Once! dealer chat software to a website typically increases a dealership’s sales conversations by at least 25 percent. Named to the Inc. 500 as one of America’s fastest growing businesses, Contact At Once! is headquartered in Atlanta, Georgia. For more information about the company’s auto dealer chat product, please visit: www.autodealerchat.com.

Aaron Hassen

Lead evangelist for the #1 rated live chat and mobile text provider, Contact At Once!. His passion for merchant-to-consumer communications began in 2004 when he founded a locally successful online and print classified advertising company. After selling the company to a competitor in 2008, Aaron went on to lead the marketing departments of several high-performing (INC 500, Deloitte Fast 500) technology firms. In 2010, Aaron took on the role of Director of Marketing for Contact At Once! and, alongside VP of Sales, Ed Parkinson, began educating the automotive marketplace about the benefits of instant communication with shoppers. Today, it is estimated that approximately 40% of auto dealerships include live chat on their websites, an increase of nearly 28% from 2010.

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