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Contact At Once! Selected by Edmunds.com as Dealer Chat Provider

edmunds selects contact at once dealer chat

Live chat solution to connect dealers to car shoppers conducting vehicle research on Edmunds.com

Contact At Once!, the leading dealer chat provider connecting online car shoppers to auto dealers, today announced that it has been selected by Edmunds.com, the premier online resource for automotive information.  Contact At Once! will provide live chat functionality across Edmunds.com’s consumer-oriented web properties.

“There are obvious benefits to giving car buyers access to real-time text-based communication with dealers as they conduct research online,” said Edmunds.com Sr. VP for Dealer Initiatives Donna Sechrist. “Contact At Once! offers our users a secure, intuitive chat solution that lets them communicate directly and easily to our dealership partners.”

The Contact At Once! chat solution is used by over ten thousand automobile dealerships.  Using a single set of tools and processes, dealers can respond to consumer chats originating from anywhere in the Contact At Once! dealer chat network, which now includes Edmunds.com.  Dealers leveraging the dealer chat software typically experience an increase of at least 25% in the number of online shoppers that contact the dealership.  Shoppers can connect with dealers via icons personalized photo greetings placed on websites.

“Adding live dealer chat to Edmunds.com makes the site more effective,” said Skip Dowd, Vice President of Business Development at Contact At Once!  “Choosing Contact At Once! means easy to use solutions for dealers.”
Dealers have rated Contact At Once! as the number one chat provider in 2010 and 2011 on DrivingSales.com.  For additional information about dealer chat powered by Contact At Once!, please visit www.autodealerchat.com.

Contact At Once! is the leading automotive chat software provider and operator of the industry’s only dealer chat network connecting more than 9,000 auto dealers with the websites car shoppers visit most often. Adding Contact At Once! dealer chat software to a website typically increases a dealership’s sales conversations by at least 25 percent. Named to the Inc. 500 as one of America’s fastest growing businesses, Contact At Once! is headquartered in Atlanta, Georgia. For more information about the company’s auto dealer chat product, please visit www.autodealerchat.com.

Aaron Hassen

Lead evangelist for the #1 rated live chat and mobile text provider, Contact At Once!. His passion for merchant-to-consumer communications began in 2004 when he founded a locally successful online and print classified advertising company. After selling the company to a competitor in 2008, Aaron went on to lead the marketing departments of several high-performing (INC 500, Deloitte Fast 500) technology firms. In 2010, Aaron took on the role of Director of Marketing for Contact At Once! and, alongside VP of Sales, Ed Parkinson, began educating the automotive marketplace about the benefits of instant communication with shoppers. Today, it is estimated that approximately 40% of auto dealerships include live chat on their websites, an increase of nearly 28% from 2010.

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