Live chat solution to connect dealers to car shoppers conducting vehicle research on Edmunds.com
Contact At Once!, the leading dealer chat provider connecting online car shoppers to auto dealers, today announced that it has been selected by Edmunds.com, the premier online resource for automotive information. Contact At Once! will provide live chat functionality across Edmunds.com’s consumer-oriented web properties.
“There are obvious benefits to giving car buyers access to real-time text-based communication with dealers as they conduct research online,” said Edmunds.com Sr. VP for Dealer Initiatives Donna Sechrist. “Contact At Once! offers our users a secure, intuitive chat solution that lets them communicate directly and easily to our dealership partners.”
The Contact At Once! chat solution is used by over ten thousand automobile dealerships. Using a single set of tools and processes, dealers can respond to consumer chats originating from anywhere in the Contact At Once! dealer chat network, which now includes Edmunds.com. Dealers leveraging the dealer chat software typically experience an increase of at least 25% in the number of online shoppers that contact the dealership. Shoppers can connect with dealers via icons personalized photo greetings placed on websites.
“Adding live dealer chat to Edmunds.com makes the site more effective,” said Skip Dowd, Vice President of Business Development at Contact At Once! “Choosing Contact At Once! means easy to use solutions for dealers.”
Dealers have rated Contact At Once! as the number one chat provider in 2010 and 2011 on DrivingSales.com. For additional information about dealer chat powered by Contact At Once!, please visit www.autodealerchat.com.
ABOUT CONTACT AT ONCE!
Contact At Once! is the leading automotive chat software provider and operator of the industry’s only dealer chat network connecting more than 9,000 auto dealers with the websites car shoppers visit most often. Adding Contact At Once! dealer chat software to a website typically increases a dealership’s sales conversations by at least 25 percent. Named to the Inc. 500 as one of America’s fastest growing businesses, Contact At Once! is headquartered in Atlanta, Georgia. For more information about the company’s auto dealer chat product, please visit www.autodealerchat.com.
Written by: Aaron Hassen on April 16 2012