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Contact At Once! is the First Auto Dealer Chat Provider Certified to Display TRUSTe’s Safe Harbor Seal


Contact At Once! Demonstrates Global Commitment to Consumer Privacy Protection

Today Contact At Once! announced its participation in the TRUSTe® U.S.-EU Safe Harbor Program and its certification to display the TRUSTe EU Safe Harbor Seal. This development demonstrates Contact At Once!’s global commitment to transparency, accountability and consumer choice, the foundations of online privacy.  Contact At Once! joins thousands of TRUSTe-certified companies in recognizing privacy’s ability to accelerate online commerce and information exchange.

“Auto dealers are under ever-increasing scrutiny as regards data privacy and must be careful to select trust-worthy vendors,” said John Hanger, CEO of Contact At Once!.  “Dealers and consumers alike can trust Contact At Once! knowing our commitment to data privacy.”

TRUSTe provides a well-known and esteemed trustmark that demonstrates a company’s commitment to protecting consumer privacy. TRUSTe performs an exhaustive analysis of a company’s website, privacy policy, and online dealings.

“Given abundant consumer privacy concerns it’s no surprise that 71 percent of consumers look for trustmarks before doing business online” said Dave Deasy, Vice President of Marketing at TRUSTe. “With the TRUSTe EU Safe Harbor Seal, Contact At Once! sends a clear signal that it respects personal information. We’ve found that 82 percent of consumers who see a TRUSTe privacy seal trust it, which translates directly into increased site engagement. That’s the privacy payoff.”

ABOUT TRUSTe
TRUSTe is the leading online privacy solutions provider and provides a broad suite of privacy services to help businesses build trust and increase engagement across all of their online channels – including websites, mobile applications, advertising, cloud services, business analytics and email marketing. Over 5,000 online properties, including those of Apple, AT&T, Disney, eBay, HP, Microsoft, Nationwide, and Yelp rely on TRUSTe to ensure compliance with evolving and complex privacy requirements. TRUSTe’s mission, based on a “Truth in Privacy” framework, is built on a solid foundation of transparency, choice and accountability regarding the collection and use of personal information. TRUSTe’s privacy seal is recognized and trusted by millions of consumers as a sign of responsible privacy practices. For additional information on TRUSTe and its offerings, please visit http://www.truste.com.

ABOUT CONTACT AT ONCE!
Contact At Once! is the leading dealer chat provider and operator of the industry’s only Dealer Chat Network connecting more than 10,000 auto dealers with the websites car shoppers visit most often. Adding Contact At Once! chat software to a website typically increases a dealership’s sales conversations by at least 25%. Named to the Inc. 500 as one of America’s fastest growing businesses in August of 2011, as well as one of the Atlanta Journal-Constitution’s Top Places to Work in 2012, Contact At Once! is headquartered in Atlanta, Georgia. For more information about the company’s auto dealer chat product, please visit www.autodealerchat.com.

Aaron Hassen

Aaron Hassen

Lead evangelist for the #1 rated live chat and mobile text provider, Contact At Once!. His passion for merchant-to-consumer communications began in 2004 when he founded a locally successful online and print classified advertising company. After selling the company to a competitor in 2008, Aaron went on to lead the marketing departments of several high-performing (INC 500, Deloitte Fast 500) technology firms. In 2010, Aaron took on the role of Director of Marketing for Contact At Once! and, alongside VP of Sales, Ed Parkinson, began educating the automotive marketplace about the benefits of instant communication with shoppers. Today, it is estimated that approximately 40% of auto dealerships include live chat on their websites, an increase of nearly 28% from 2010.

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