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LivePerson Announces Agreement to Acquire Contact At Once!

LivePerson_logo_jpg.small_

LivePerson, Inc., (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced that it has entered into a definitive agreement to acquire Contact At Once!, LLC (“CAO” or “Contact At Once!”), a software company with a cloud-based platform that connects consumers to businesses across a variety of websites through chat, mobile and video.

Contact At Once! is the leading chat provider in the automotive industry with a customer base that includes over 13,000 dealerships, many auto manufacturers and most major car search and advertising sites.  The company is also making early inroads into the real estate industry, particularly in the multi-family apartment rentals and homebuilder verticals.  CAO’s unique platform enables a consumer to initiate a chat with a merchant from a variety of search, content aggregation, and other multi-listing websites.

Under the merger agreement for the transaction, LivePerson will acquire all of the outstanding equity interests of Contact At Once! for an aggregate purchase price of $65 million, consisting of approximately $43 million of cash and $22 million of common stock.  CAO may also receive up to $5 million of contingent consideration subject to achieving certain targeted financial, strategic and integration objectives and milestones.

“We welcome CEO John Hanger and EVP Strategy Marc Hayes, their successful team of 170 employees and the company’s impressive roster of customers,” said LivePerson CEO Robert LoCascio.  “CAO’s technology is unique because it enables for the routing and tracking of the chat from multiple websites directly to an individual business through a single user interface.  Their technology and vision align strongly to our core strategy of enabling a greater number of consumers to engage businesses in real-time from any digital channel, across any device.  With our combined customer bases and platform capabilities, we see a lot of opportunity for growth into new and existing verticals.”

Since its launch nearly ten years ago, Georgia-based CAO has set a strong record for execution, delivering thirty three consecutive quarters of revenue growth.  The company is uniquely positioned with patented technology that enables the embedding of two-way communication systems within online advertisements and search results.  In one study of auto dealer websites in 2013, Contact At Once! chat was shown to help increase the number of leads generated by nearly 80%.  Customers have also reported increases in the number of leads generated from online ad listings after engaging CAO’s platform.

“We are excited about joining forces with LivePerson, a company that consistently demonstrates technology leadership in the arena of proactive consumer engagement, driven by a patented behavioral targeting engine,” said Contact At Once! CEO John Hanger.  “Our customers will benefit from LivePerson’s financial strength and commitment to innovation.  We also look forward to leveraging the synergies of our combined customer bases and capitalizing on the Company’s international infrastructure to expand overseas.”
Financial Outlook

CAO is expected to contribute $3.0 million of revenue to LivePerson in the fourth quarter of fiscal 2014 stub period and to be accretive to LivePerson’s revenue growth rate in 2015.  LivePerson expects CAO to be accretive to earnings on a non-GAAP basis in its first year.  LivePerson anticipates approximately $1.5 million of deal costs and amortization of purchased intangibles in the fourth quarter of 2014.

ABOUT LIVEPERSON
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This “intelligent engagement” is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs. For more information, please visit www.liveperson.com. To view other global press releases about LivePerson, please visit pr.liveperson.com.

ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with businesses and ask questions at the moment their interest in a product is piqued. More engagement translates into more sales, and that’s why 13,000 organizations and some of the most highly trafficked advertising websites rely on the Contact At Once! digital conversations platform to build relationships with online shoppers. For more information, visit www.contactatonce.com.

SAFE HARBOR PROVISION
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements.  Any such forward-looking statements, including but not limited to financial guidance, are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.  It is routine for our internal projections and expectations to change as the quarter and year progress, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change.  Although these expectations may change, we are under no obligation to inform you if they do.  Actual events or results may differ materially from those contained in the projections or forward-looking statements.  For a discussion of the factors that could cause actual results to differ materially from those discussed in the forward-looking statements contained herein, please refer to the reports and documents filed from time to time by us with the Securities and Exchange Commission.

Investor Relations contact:
Matthew Kempler, 212-609-4214
mkempler@liveperson.com

Media contact:
Erin Kang, 212-609-4256
ekang@liveperson.com

Automotive CPO Brands Connect with Online Shoppers Using Contact At Once!

chat-text-everywhere

Data from Contact At Once! shows that chatting and texting are popular with online shoppers interested in Certified Pre-Owned (CPO) vehicles, just one of the reasons multiple manufacturers, including Kia, Honda, Toyota Scion and Acura, now make online chat available to help CPO shoppers on brand sites connect with local dealerships.

“We deployed the Contact At Once! chat program with our CPO dealerships in August,” says Brad Beer, National Manager, CPO and Branded Contracts, Kia Motors America. “We couldn’t be happier with the results we’re seeing. In fact, chats now represent 30 percent of our leads to dealers.

Steve Gallagher, Toyota Motor Sales’ TCUV/TRAC Marketing Manager, says Toyota is using digital tools like chat to remove communications barriers for online shoppers. “We’ve empowered consumers to communicate and easily engage dealers with whatever method is most convenient for them, whether it’s chat, text, phone, email or even video chat.

Many shoppers are ultimately buying the cars they chat about. In one Contact At Once! analysis, almost 20 percent of identifiable shoppers who chatted ultimately purchased the particular make they were interested in within 30 days. “We’re pleased to say that our 90-day sales match back summary indicated that 25 percent of the Honda Certified Pre-Owned consumers purchased a Honda vehicle while 28 percent of the Acura Certified Pre-Owned consumers purchased an Acura vehicle,” says Lisa Alvarez, Assistant Manager, Auto Remarketing at American Honda Motor Co., Inc. “Clients today want choices in ways to communicate.”

Contact At Once! will be presenting at the CPO Forum next week at the Red Rock Resort in Las Vegas. “We’re excited to be at the show and look forward to sharing some of our latest stats about automotive adoption of chat and text,” says Skip Dowd, Contact At Once! Senior Vice President of Automotive Solutions. “Everyday, technologies evolve that can help manufacturers and dealerships engage more effectively with online shoppers, and we’re committed to leading such innovation in text, mobile communications and chat.”

Adam Flegge, Contact At Once! Product Marketing Manager, will share more details about boosting CPO conversions with online and mobile shoppers in “Connections That Convert: Moving Shoppers from Search to Showroom Visit,” on November 10 at 2:00 p.m.

ABOUT CONTACT AT ONCE!
The Contact At Once! automotive chat and text platform boosts engagement by making it easy for consumers to connect with auto dealers and ask questions at the moment their interest is piqued. More engagement can translate into more sales, and that’s why 13,000 dealers, the world’s busiest automotive classified sites and many automotive manufacturers rely on Contact At Once! to build relationships with online shoppers. For more information, visit www.autodealerchat.com.

Auto Dealers Adapt to Millennials & Mobile Shoppers with Mobile Text & Chat

2014 Dealer Survey

Contact At Once! platform helps customers sell more cars.

More than 7 in 10 automotive professionals who participated in the latest Contact At Once! annual dealer survey say dealer chat and text are very important to prospects and they would miss opportunities if they only relied on phones and forms to generate leads. Further, 96% of Contact At Once! customers who shared an opinion on the impact of chat and text say the Contact At Once! platform helps them sell more cars.

Along with reporting a year-over-year increase in the number of cars sold to consumers who first contacted the dealership via Contact At Once! chat, survey participants also gave texting high scores for reaching and following up with today’s automotive shoppers. For example, 3 in 4 say they’re more likely to get a response to follow-up when texting with consumers compared to calling—results that are not surprising to Contact At Once! CEO John Hanger.

Society as a whole is becoming more ‘text-based’ every day, and it’s only going to increase as ‘digital native’ generations join the car-buying market,” Hanger says. “More than 9 in 10 of our survey respondents who shared their experiences regarding millennial shoppers said they prefer chat and text.

Contact At Once! provides the only automotive digital conversations platform that can integrate text and chat conversations from dealership websites, online classified ads, OEM sites, mobile sites and even print ads into a single user interface. This solution enables easier management and more proactive control over message-based sales conversations.

This survey is conducted annually among Contact At Once! users, and the 2014 findings are based on answers from over 1,600 auto professionals in North America, including general managers, sales managers and Internet salespeople. Responses were gathered over a two-week period in July. All questions were not answered by every participant; nor did every participant have knowledge applicable to every question. The complete Contact At Once! 2014 Dealer Survey results are available for download now.

ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with auto dealers and ask questions at the moment their interest is piqued. More engagement can translate into more sales, and that’s why 13,000 dealers, the world’s busiest automotive classified sites and many automotive manufacturers rely on Contact At Once! to build relationships with online shoppers. For more information about Contact At Once! in the automotive industry, visit www.autodealerchat.com.

Contact At Once! Named Atlanta Journal-Constitution Top Workplace

ajc top places to work 2014

2014 marks the 3rd consecutive year employees have recognized the organization’s strengths

Contact At Once! announced today that it has been recognized for the third straight year as an Atlanta Journal-Constitution Top Workplace for 2014.

According to Workplace Dynamics, the Top Workplaces designation is a stamp of approval from a company’s employees. This vote of confidence is a powerful indicator to customers and the community that the organization has strong values underpinning its behavior.

Contact At Once! provides a platform used to embed chat and mobile messaging in online advertising, along with website chat for targeted vertical markets and Mobile Text Connect, an innovative product that enables one-to-one texting between businesses and consumers.

Top Workplaces are determined based solely on employee feedback. An employee survey is conducted by WorkplaceDynamics, LLP, a leading research firm on organizational health and employee engagement.

John Hanger, CEO of Contact At Once! says the repeated recognition by employees validates the company’s direction, leadership and values. “We focus on hiring the best of the best and we rely heavily on each other, so it’s vitally important that we all feel a sense of belonging and pride of ownership in our company.

The Contact At Once! team has continued to expand rapidly, underscoring increasing demand for its platform and services; however, Hanger says the company is committed to keeping employee satisfaction and company values front and center.  “Companies that are growing fast can lose a sense of the esprit de corps that made them successful in the first place.  That hasn’t happened here.”

ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with businesses and ask questions at the moment their interest is piqued. More engagement can translate into more sales, and that’s why over 13,000 organizations rely on the Contact At Once! digital conversations platform to build relationships with online shoppers.

Dominion Enterprises Sites Incorporate Contact At Once! Platform in Ads

Chat in Ads

RVTrader.com and CycleTrader.com dealers with “click to chat” option report significant lead increases.

RVTrader.com and CycleTrader.com, divisions of Dominion Enterprises, have partnered with Contact At Once! to offer live chat on dealership listings. In a pilot study, dealers’ leads generated by the two websites have increased 34% and 60%, respectively.

The use of live chat gives RVTrader.com and CycleTrader.com shoppers the convenience and immediacy of real-time contact with dealers, and a mobile-friendly alternative to making a phone call or filling out a lead form. That, said Skip Dowd, senior vice president of Automotive Solutions at Contact At Once!, helps account for the significant increases in shopper engagement.

The easier dealers make it for a shopper to ask questions, the more likely they are to ask. This gives dealers additional chances to provide great service, personalize information and influence that purchase,” said Dowd. “Instant messaging and mobile messaging continue to grow in convenience and popularity. Just look at your own phone and see how many texts you send vs. how many calls you make.”

Consumers visiting RVTrader.com or CycleTrader.com can chat live with any dealer who offers the live chat option in their ad listings. Dealers can receive and respond to chat leads through an easy-to-use app on their mobile device or desktop computer. Thanks to presence-aware technology that tracks dealer availability, the live chat feature will not be offered to consumers as an option if the dealer is unavailable.

RV Trader is continuously looking for ways to assist customers in achieving the highest number of leads possible while building rapport with potential buyers,” said Tim Custer, general manager of RV Trader. “We are confident that live chat will help provide the marketing edge that dealers seek and establish a competitive advantage for them.

RV Trader dealers interested in live chat are encouraged to call 877-354-4068. Cycle Trader dealers interested in live chat may call 866-476-3022.

ABOUT CYCLE TRADER
CycleTrader.com is the leading powersports marketplace, connecting buyers and sellers to new and used motorcycles, ATVs, PWCs and snowmobiles. With more than 232,000 vehicles available, Cycle Trader offers the widest selection of powersports vehicles online. Cycle Trader is a division of Dominion Powersports Solutions, offering high-performing business solutions for the powersports industry with its market-leading web products. For more information, visit www.cycletrader.com.

ABOUT RV TRADER
RV Trader is the largest online classifieds site for RV buyers and sellers in the U.S. RV Trader is a division of Dominion Enterprises, a leading marketing services and publishing company serving the automotive, recreational and commercial vehicle, real estate, apartment rental, parenting and travel industries. Headquartered in Norfolk, Va., with 3,300 employees in the United States, Canada, England, Spain and Italy, the company provides a comprehensive suite of technology-based marketing solutions and more than 45 market-leading websites. Millions of For Rent® and HotelCoupons.com® publications are distributed across the U.S. each year. For more information, visit www.RVTrader.com and www.DominionEnterprises.com.

ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with dealers and ask questions at the moment their interest is piqued. More engagement can translate into more sales, and that’s why over 13,000 businesses rely on the Contact At Once! digital conversations platform to build relationships with online shoppers. For more information, visit www.contactatonce.com.

Contact At Once! Helps Matrix Residential Increase Engagement & Response Time

Matrix Residential Text Chat

All-in-one platform combines software and flexible answering options to boost direct engagement and help provide immediate responses, even during busy lease-ups.

Matrix Residential’s mission is creating exceptional experiences—even online—and they use the Contact At Once! digital conversations platform to add convenience for their multifamily prospects and residents. Contact At Once! allows them to provide secure, tracked text messaging, instant messaging and an “always-on” presence with virtual receptionists for backup answering during busy lease-up periods.

“Property management companies devote a lot of time to both serving residents and increasing occupancy of new developments. The challenge is quickly and effectively responding to all of those inquiries, especially during the lease-up phase,” says Ryan Lucia, director of multifamily solutions at Contact At Once!

While consumers can text or chat directly from the property websites and mobile sites of 12 Matrix communities, seven of their new developments now also use Contact At Once!’s all-in-one platform, which includes the Virtual Receptionist service to handle increased activity during lease-ups. If Matrix personnel are unavailable, prospects’ texts and chats roll over to virtual receptionists from Contact At Once!. All conversation transcripts and lead information are still tracked and recorded in the property management software.

Matrix Residential is always striving to find more efficient, cost-effective technology to best equip our teams. Contact At Once!’s platform has proven to be a valuable tool for engaging with prospects and residents in their preferred environment: online,” says Dana Pate, marketing director for Matrix Residential. “Our decision to partner with Contact At Once! is not only for the great product offering expected of our demographic, but also the quality of service and support they provide.”

ABOUT MATRIX RESIDENTIAL
Matrix Residential, a Pollack Shores Company, is a Southeastern-focused multifamily real estate firm based in Atlanta, Ga. The firm and its principals have managed and invested in more than 35,000 residential units representing more than $3.2 billion in value over the past 30 years. Formed in 2006, senior management has a combined 100-year track record of success in all areas of real estate management, including property management, development, acquisitions, leasing, finance and construction management. Their mission? Creating exceptional experiences for the people who live with them, work with them and invest with them. Led by Managing Director, Tracy Bowers, Matrix Residential’s current portfolio includes over 8,500 units of garden and mid-rise properties in Atlanta, Nashville, Tampa, Orlando, Greenville, S.C., and Charlotte. Discover more at www.MatrixResidential.com.

ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with communities and ask questions at the moment their interest is piqued. For example, the company pioneered the use of mobile text and live chat in multifamily advertising, enabling instant conversations between prospects, residents and property management personnel. Businesses that use Contact At Once! text and chat typically experience a 25 percent increase in online interactions. More engagement translates into more sales, and that’s why 13,000 businesses and some of the most highly trafficked advertising websites rely on Contact At Once!. For more information, visit www.apartmentchat.com.

DMEautomotive Joins Contact At Once! 360 Partner Program to Put Live Chat in Driver Connect

ContactAtOnce_DMEAutomotive_Partner

Leading dealer-branded mobile app with integrated chat streamlines connections with customers.

DMEautomotive (DMEa) has joined the Contact At Once! 360 Partner Program to provide a live chat option for customers who use Driver Connect, DMEa’s dealer-branded, consumer-facing mobile app. In addition to fully integrated live chat, the app also includes other customer-friendly service features like complete new and used vehicle inventory, vehicle ready alerts from Service, and mobile wallet integration, making it easier for Contact At Once! and DMEa dealers to instantly connect with consumers and streamline their service-ownership experience.

“A few years ago, chat was seen as revolutionary for dealerships—a ‘nice-to-have.’ Now, it’s becoming a must-have, especially as the use of mobile devices grows,” says John Hanger, CEO of Contact At Once!. “Today’s customers want two-way communications their way—instantaneous, 24/7 and text-based, which is why dealer chat is such a critical component of this next wave of mobile apps.”

Since 2012, Driver Connect has been helping dealerships keep pace with “mobile-first” consumer trends by offering the first dealer-branded app that marries useful and personalized automotive tools for customers with “keep them spending” features for dealers—like “one tap” service appointment scheduling, robust new and used inventory search, and targeted offers tied to specific vehicles.

“Live chat is a natural evolution for Driver Connect and brings our dealer customers even closer to their service customers,” says Mike Walther, president and CEO of DMEa. “As a leader and pioneer of dealership chat—and one of the highest quality providers in the industry—Contact At Once! is a logical partner to help DMEa dealers increase engagement in sales and service.”

The Contact At Once! 360 Partner Program integrates technologies complementary to its digital conversations platform and provides mutual customers a fast and effective pathway to benefit from more feature-rich solutions.

ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with auto dealers and ask questions at the moment their interest is piqued. More engagement can translate into more sales, and that’s why 13,000 dealers, the world’s busiest automotive classified sites and many automotive manufacturers rely on the Contact At Once! digital conversations platform to build relationships with online shoppers. For more information, visit www.autodealerchat.com.

ABOUT DMEAUTOMOTIVE
DMEautomotive (DMEa) is the industry leader in science-based, results-driven automotive marketing and provides turnkey marketing to the largest and most innovative automotive organizations, from automobile dealerships to many of the largest aftermarket companies in the U.S. DMEa’s uniquely panoramic view of the complete automotive sales and service market, combined with its cutting-edge, science-based marketing programs, increases customer yield, conversion and retention. For more information, visit www.dmeautomotive.com.

Contact At Once! Helps Beazer Homes Connect With Online, Mobile Shoppers

beazer-homes-chat

Beazer Homes USA Inc. has started adding Contact At Once! live chat to its websites, enabling online and mobile consumers to engage in conversations about Beazer communities.

Contact At Once! announced today that Beazer Homes USA Inc. started adding Contact At Once! live chat to its websites. This move enables online and mobile consumers to engage in conversations about Beazer communities and set appointments with Beazer New Home Counselors.

We piloted the Contact At Once! chat solution and received some great responses from consumers,” says Sonja Sims, Director of Marketing, Beazer Homes. “With chat, we’re able to engage prospects and answer questions while they are researching online, helping them navigate the homebuying process.

Although many searches for a home start online now, homebuyers still need help in the research phase. Contact At Once! can make it easier for companies to put a personal touch back into the process via real-time, online conversations.

People are increasingly using mobile devices to visit builder websites and browse available homes. It’s smart to offer them convenience and accessibility, instead of just relying on lead forms or those willing to call,” says Marc F. Hayes Jr., Founder and EVP of Strategy for Contact At Once!.

Beazer Homes rolled out the solution in November 2013 to support all of its markets. The chat option is available on all community specific pages and metro-area landing pages. New Home Information Managers will answer incoming chats and offer to help prospective buyers learn more about the area, the community and their Beazer Homes options.

ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with businesses and ask questions at the moment their interest in a product is piqued. For example, the company pioneered the use of mobile text and live chat in real estate advertising, enabling instant conversations between homebuyers and builders, brokers and agents. More engagement translates into more sales, and that’s why 13,000 businesses and some of the most highly trafficked advertising websites rely on Contact At Once!. For more information, visit www.contactatonce.com.

ABOUT BEAZER HOMES
Headquartered in Atlanta, Beazer Homes is one of the country’s 10 largest single-family homebuilders. The Company’s homes meet or exceed the benchmark for energy-efficient home construction as established by ENERGY STAR® and are designed with flexible floor plan options to meet the personal preferences and lifestyles of its buyers, at no additional cost. In addition, the Company is committed to providing a range of preferred lender choices to facilitate transparent competition between lenders and enhanced customer service. The Company offers homes in 16 states, including Arizona, California, Delaware, Florida, Georgia, Indiana, Maryland, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas and Virginia. Beazer Homes is listed on the New York Stock Exchange under the ticker symbol “BZH.” For more info, visit Beazer.com, or check out Beazer on Facebook and Twitter.

Latest Contact At Once! Mobile App Release: Text & Chat on the Go with Full Business Control

Mobile Text App

Highlights include full support for Mobile Text Connect integrated with chat in one app, complete with automated opt-out procedures and more to help with regulatory compliance.

Contact At Once! continues to drive mobile innovation with the recent version 3.1 release of its mobile app for Android and iOS devices, now with full support for Mobile Text Connect, Contact At Once!’s unique one-to-one texting solution.

Mobile Text Connect and the latest version of the Contact At Once! mobile app help businesses address some of the more significant issues associated with employees using personal mobile accounts and cellphones for business-related texts.

Salespeople are going to text with prospects and customers,” says Marc F. Hayes Jr., Contact At Once! co-founder and executive vice president. “Our solutions help businesses reduce risk of non-compliance with the Telephone Consumer Protection Act (TCPA) when it happens.

Employees can still use their personal phones to communicate with customers, but messages are received, responded to and initiated through the Contact At Once! system complete with permission-based rules, automated opt-out procedures and documentation.

These new texting capabilities enhance the mobile app’s already powerful chat answering features, giving customers one app for chat and text. Additional updates include the ability to view previous text conversations and access a company’s “Buddy List” for instant internal communication via chat.

We’ve put the full convenience of chatting and texting in the sales team’s hands,” says Hayes. “Now, they can keep the conversation going or initiate texts to prospects as follow-up right from their own phones—just the flexibility they want. Yet the business can ensure that mobile lead control, quality assurance and regulatory compliance are taken care of, as well.

Automotive professionals attending the 2014 NADA Convention and Expo later this week may see a demo of the new mobile app and Mobile Text Connect at the Contact At Once! booth (#6729).

Contact At Once! customers can get the latest mobile apps at the iTunes App Store or Google Play.

ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with merchants and ask questions at the moment their interest is piqued. More engagement translates into more sales, and that’s why over 13,000 businesses rely on Contact At Once! to build relationships with online shoppers. For more information, visit www.contactatonce.com.

New Contact At Once! Software Release Enhances Interactive, Mobile Conversations

Screen Shot 2013-11-12 at 12.15.53 PMHighlights include a responsive design, better mobile access and flexibility for users.

Contact At Once! continues to improve on its market-leading mobile text and live chat software platform, with the latest updates just released. Enhancements include features that allow users to seamlessly shift in-progress live conversations from desktop to mobile device and a responsively redesigned portal for more friendly mobile access.

We wanted to provide the ultimate flexibility for our users,” says Marc F. Hayes, Contact At Once! co-founder and executive vice president. “With our latest app updates, a salesperson could start chatting or texting on a desktop and then switch to their mobile device…all without interrupting the conversation. It can make for easier multitasking and more attentive customer service.

The new desktop app includes single sign-on access to the Contact At Once! portal, which itself boasts a new, responsive design for better access to dashboards and reporting features across all kinds of devices.

Contact At Once! customers can update their desktop app here: http://www.contactatonce.com/install/

ABOUT CONTACT AT ONCE!
Contact At Once! software boosts engagement by making it easy for consumers to connect with merchants and ask questions at the moment their interest is piqued. More engagement translates into more sales, and that’s why over 13,000 businesses rely on Contact At Once! to build relationships with online shoppers. For more information, visit www.contactatonce.com.

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