Contact At Once! Blog

Partner Integrations: How to Get Even More From Contact At Once!

Written by: Angela Wijesinghe on April 25 2017

You don’t purchase a product hoping to get as little out of it as you can. Ideally, you want to get more than you first imagined. And you can with Contact At Once! I’m not just talking about the single access point we provide so you can chat or text with shoppers on your website, […]

Read More...

In Apartment Messaging, Showing Up Is Only Half the Battle…

Written by: Angela Wijesinghe on April 25 2017

  Attention spans are shortening daily, and prospects expect information and responses as quickly as possible (as do we all). This is why mobile messaging is becoming so popular for businesses. From a 30-second chat to a 4-hour text conversation that plays out in bits and pieces while the apartment hunter (or homebuyer) goes about […]

Read More...

6 Tips for Putting Your Best Foot Forward After a Bad Review

Written by: Michelle Young on April 18 2017

We all strive to do and be our best, which includes providing a great consumer experience. However, there’s a reason the adage “you can’t please everybody” has been around for so many years. No matter how hard we aim to please, sometimes things just don’t go our way. And in the age of the Internet, […]

Read More...

How to Transfer an MTC Text Conversation

Written by: Angela Wijesinghe on April 14 2017

Oh, look at that! You just received an incoming text message from a consumer. Now’s your chance to be super helpful and answer their questions. As you text back and forth and help them narrow their options, they are subconsciously trusting your advice more and more. But what if they text in asking to speak […]

Read More...

Contact At Once! Named Platinum Partner in CDK Global’s Partner Program

Written by: Angela Wijesinghe on April 6 2017

CDK Global customers get streamlined access to Contact At Once!, a LivePerson Company, and its industry-leading messaging technology, integrated with CDK behavioral shopper data. Contact At Once!, a LivePerson Company (Nasdaq: LPSN), has been named the Platinum Partner with the CDK Global Partner Program’s Digital Partners integration offering. “Joining CDK’s Partner Program is a perfect […]

Read More...

Will Your Next Sales Conversation Result in a Referral?

Written by: Angela Wijesinghe on March 27 2017

A chat or text conversation may be the first one-to-one connection you have with a consumer today, but it doesn’t have to be the last. With luck, courage and a bit of skill, you can grow one connection into many referrals. Sales resources preach the value of such referrals—after all, 92% of people trust a recommendation […]

Read More...

Solve This Common Service Follow-Up Challenge with Text

Written by: Melissa Commons on March 27 2017

I’m willing to bet that 9 out of 10 service managers have team members who’ve experienced the following (and hate it): A service advisor calls a customer to provide an update, remind them about recommended work they initially declined, or follow up about something else. The customer doesn’t answer. Not surprising. Who answers their phone […]

Read More...

How Savvy Property Managers Use Messaging: The Right Approach

Written by: Angela Wijesinghe on March 27 2017

  In the first part of this 2-part series, we discussed the big picture in how mobile messaging can help property managers. Now, let’s dive a little deeper. When potential residents navigate your website, what do they see? Listings, amenities, your company profile – and ideally, a little chat or text window where one of […]

Read More...

How to Better Track Texts From Google AdWords Campaigns

Written by: Angela Wijesinghe on March 27 2017

In late 2016, Google made it possible for consumers to text with you from pay-per-click (PPC) advertising in mobile search results. Pretty cool, huh? Contact At Once! clients are in the perfect position to take advantage of this new placement, too, especially with our latest reporting enhancement. How the Google Integration Works First, a quick […]

Read More...

Why Savvy Property Managers Use Messaging: The Big Picture

Written by: Angela Wijesinghe on March 23 2017

  Are you a property manager hoping to connect with prospective renters in a quick, easy way? Maybe you need a better way to reach out to or respond to your residents. Or perhaps you’d like to assist first-time renters who aren’t sure how to get started. If you’re reading this, your company probably decided […]

Read More...

Please leave this field empty.
captcha