Contact At Once! Blog

6 Reasons to Build a Business Messaging Network

Written by: Angela Wijesinghe on July 10 2017

If you’ve been around Contact At Once! for any length of time, you’ve heard us talk about the “messaging network.” No, it’s not a secret society. It’s not a garage band. The network refers to how we link multiple touch points together for you, giving you easier access to customers and the resulting data. (Much […]

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Hot Opportunity Transfer: Are You “Hot” or Not?

Written by: Michelle Young on July 6 2017

Will all the HOT dealers please stand up? No, I’m not talking about who looks good today (I promise). I’m talking about those who’ve taken advantage of our Hot Opportunity Transfer (HOT) capability, a standard feature for dealerships on our Professional package. The combination of chat, text and a co-managed implementation allows Contact At Once! […]

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Do You Know Your Work “Big Picture”?

Written by: Michelle Young on July 3 2017

Are you passionate about what you do? Are you as passionate today as you were when you started? Even if you love your job, it can be a struggle to stay motivated—especially in a position where you deal with rejection or customer irritation on what can seem like a daily basis. (Hats off to you […]

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4 Contact At Once! Reports That Gut-Check Your Messaging

Written by: Michelle Young on June 27 2017

Ahhhh, the Contact At Once! portal. For some of you, having all this detailed data at your fingertips is heaven. Or maybe you’re a “big picture” sort of person and want to get in and out a little more quickly. Either way, our goal is to make this easy for you, so take a deep […]

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RVT.com & Contact At Once! Partner for a More Convenient Online Shopping Experience

Written by: Angela Wijesinghe on June 23 2017

Mutual dealer customers of RVT.com and Contact At Once!, a LivePerson Company, can expand their chat and text messaging capabilities from their own websites to their RVT.com inventory pages. RVT.com, a leading Internet classifieds ad site for RVs, travel and 5th wheel trailers, motor homes and campers, and Contact At Once!, a LivePerson Company (Nasdaq: […]

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8 Tips for Getting to Know Your Customers the “Old-Fashioned” Way

Written by: Angela Wijesinghe on May 30 2017

Everyone’s talking about how things have changed, from how we communicate to how we search for and buy almost anything. While that’s true, there’s still an important human element involved, especially when it comes to big-ticket items like cars or places to live. Shoppers often want to ask an expert questions or to see the […]

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Your Site vs. Ads: What You Get By Messaging in Various Places

Written by: Angela Wijesinghe on May 30 2017

You know we’re big fans of web and mobile messaging here. We’re not alone, either. Just look at what consumers and automotive businesses had to say about messaging in the shopping/buying process during our 2016 surveys! In fact, there are so many messaging options with Contact At Once!, a LivePerson Company—including where you can deploy […]

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Beyond Doing Good: How Charitable Efforts Make Your Company Stronger

Written by: Michelle Young on May 30 2017

Let me be real for a second: A bake sale inspired this blog post. Seriously. A bake sale inspired a blog because it inspired our company to pull together across departments to help others. And that can lead to powerful internal benefits that companies shouldn’t ignore. Feeding ATL: Bringing Our Office Together Be an owner, […]

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Partner Integrations: How to Get Even More From Contact At Once!

Written by: Angela Wijesinghe on April 25 2017

You don’t purchase a product hoping to get as little out of it as you can. Ideally, you want to get more than you first imagined. And you can with Contact At Once! I’m not just talking about the single access point we provide so you can chat or text with shoppers on your website, […]

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In Apartment Messaging, Showing Up Is Only Half the Battle…

Written by: Angela Wijesinghe on April 25 2017

  Attention spans are shortening daily, and prospects expect information and responses as quickly as possible (as do we all). This is why mobile messaging is becoming so popular for businesses. From a 30-second chat to a 4-hour text conversation that plays out in bits and pieces while the apartment hunter (or homebuyer) goes about […]

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