Contact At Once! Blog

How to Answer on Desktop & Continue Your Chat on Mobile

Written by: Natalie Gullatt on July 25 2016

Unless you sit at a desk all day out of choice, you’re going to appreciate learning this quick Contact At Once! chat tip: GoMo. The GoMo feature enables you to accept a chat on your Contact At Once! desktop app and continue it—without interruption—on your mobile app. This flexibility comes in handy if you ever […]

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How to Set Up Your “Buddy List”

Written by: Natalie Gullatt on July 25 2016

We talk a lot about how Contact At Once! (and mobile messaging in general) helps you better connect with consumers. But did you know it can boost “connectedness” and productivity within your own team? For example, the Buddy List feature makes it easy to chat with colleagues and get real-time advice: Let’s say you’re helping […]

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8 Reasons Service Departments Really SHOULD Be Texting

Written by: Angela Wijesinghe on July 25 2016

It’s no big secret that people like to text. It’s no big secret that more and more businesses—like dealerships—are texting with consumers and vice versa. Yet even within those texting dealerships, there are often those who just feel that mobile messaging isn’t right for them. We’re looking at you, service department friends. Don’t get left behind! Instead, […]

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Unsung Heroes: Professional Messaging Experts to the Rescue

Written by: Natalie Gullatt on July 22 2016

In today’s crazy-busy world, maybe you don’t want just another tool. You don’t want “just” a text and chat software provider. You want help. You want help reaching more customers, from engaging and bringing in new business to providing current customers with the most positive experiences. And no, chatbots can’t help you here—at least not […]

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How Mobile Messaging Helps Your Business Benefit From Laziness

Written by: Angela Wijesinghe on July 18 2016

We are lazy. Yes, that includes you and me—at least when we put on our consumer hats. Spare time is precious (those of us 25-54 spend most of the day working), so no wonder we put off what’s not convenient in the small moments of leisure! The good news is that your business can benefit […]

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Podcast: Why Real Estate Needs Mobile Messaging

Written by: TJ Simmons on June 27 2016

Robert Turnbull, the VP of Real Estate at Contact At Once!, explains the importance of communicating the way that consumers want to communicate in the real estate and multifamily industries. He talks through how text and chat can work for real estate agents and property management teams…and shares a few unique reasons Contact At Once!, […]

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Infographic: Here’s the “Diet” Plan Your Dealership Should Consider

Written by: Angela Wijesinghe on June 27 2016

In a perfect world, we could make a wish and instantly have six-pack abs or a 32 waist. And in a perfect world, people would simply drive onto your lot and buy on the spot! If only. The reality requires a lot more work, as you well know. Only 17 in 4,002 consumers said they […]

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How to Download, Set Up & Go…with Our Mobile App

Written by: Angela Wijesinghe on June 27 2016

Your smartphone is one of your best assets today. The instant internet access, ability to communicate in multiple ways and the easy access to a multitude of businesses via mobile app all makes life easier, including our work lives. So let’s make your job a little easier today! Getting Started Follow these steps to download […]

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How Mobile Messaging Helped This Millennial Renter’s Apartment Search

Written by: Natalie Gullatt on June 24 2016

One thing we all look forward to when growing up is being an “adult” (whatever that really means). And let’s be honest: One of the most exciting parts about adulthood is being able to do whatever you want, whenever you want because you don’t have to answer to your parents. Because you now have your […]

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Three Basics to Effectively Sell Cars (or other things) to Online Customers

Written by: Adam Flegge on June 23 2016

The last few years, I’ve been working in the digital space supporting the automotive retail industry. I’ve interfaced with almost every major automotive manufacturer, most 3rd-party advertising providers, countless dealerships and many talented people industry- and worldwide. I’ve even sold cars privately from time to time. Such experiences have helped me better understand what it takes […]

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