Contact At Once! Blog

How a Change in Automotive Chat Mindset Led to a 1,000% ROI Increase

Written by: Natalie Gullatt on January 20 2016

Sometimes you can have a piece of gold and not even know it. That’s what Dennis Downer of University Audi Lynnwood came to realize about his dealership’s digital messaging solution. He describes how they went from a sales team paying no attention to chat to each staff member now demanding their shot at chat conversations […]

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8 Resolutions for Every Automotive Contact At Once! User

Written by: Ed Parkinson on January 19 2016

I’m not a “New Year’s resolution” person. I am, however, a big believer in setting goals and making changes when I learn things that could improve my personal or professional life. And that trickles down into every tool or solution I use—how can I get the most value from it? I bet that’s a similar […]

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One Thing Apartment Hunters & Homebuyers of All Generations Have in Common

Written by: Natalie Gullatt on January 19 2016

Marketers, property management companies, brokers, builders and businesses of all shapes and sizes often classify people into various generation “types.” We’re all guilty of this. Sure, it helps us segment groups of people and understand how to market to them better. But we over-generalize. Every single person in every generation is different. Not all millennials […]

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5 Resolutions to Get More From Property Chat & Text

Written by: Robert Turnbull on January 19 2016

Everybody’s talking New Year’s resolutions this time of year. I came up with five that I think should be on every property manager’s list…if they use digital messaging like Contact At Once!. (And if you don’t, getting started should be No. 1 on the list!) Now, my list of goals isn’t your normal type of […]

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It Takes a Village: 3 New Year’s Resolutions for Communities

Written by: Angela Wijesinghe on January 12 2016

We’re a few days into 2016, and I’ll bet some people are already struggling to keep their New Year’s resolutions. (Don’t believe me? Here’s a list of the resolutions broken most often.) The good news: Their struggle could be your community’s opportunity! After all, if your business resolution is to get to know your residents […]

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7 Ideas to Help Car Owners Keep This Important New Year’s Resolution

Written by: Angela Wijesinghe on January 11 2016

It’s that time of year again, time to make (and hopefully stick to) New Year’s resolutions. Gyms and produce sections are filled with people trying to make good on their promises to get in shape, eat healthy and take better care of themselves. But how many people resolve to take better care of their external […]

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How to Turn Your Community into a Community

Written by: Angela Wijesinghe on December 14 2015

Sometimes we need a helping hand to meet the person next door (even the social butterflies among us!). It can be a little easier to meet neighbors at the pool or out washing their car over the summer, but the colder winter months make it more challenging. So take on that challenge! Use the holiday […]

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Cars As Holiday Gifts? 3 Ideas to Make the Gifting Even More Memorable

Written by: Angela Wijesinghe on December 14 2015

Let’s take a drive down memory lane. Think about your first car—maybe it was a gift from your parents or the reward you earned by working hard—the car where you first experienced the freedom behind the wheel. Think about the car in which you picked up your first date. How about the one you used […]

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One Easy Thing You Can Do to Improve the Service Experience in 2016

Written by: Angela Wijesinghe on December 14 2015

Let me share a service story with you. John Hanger, our senior vice president and general manager, dropped his car off at his dealership’s service bay. With the car up on the lift, the technician noticed that it needed additional work. So they sent a text saying, “Call us.” Well, like most, John’s a busy […]

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If You Want to Sell More Cars (& Catch More Fish), Read This

Written by: Ed Parkinson on December 14 2015

Obviously, you want to sell more cars. So you want to be ready to connect the moment consumers need a helping hand, online or off (more frequently online via a mobile device). That’s probably why you added digital messaging capabilities to your dealership sites and/or third-party ad listings! But are you really making the grade […]

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