ContactAtOnce! Why Add Chat


Contact At Once! LLC Celebrates Two Million Automotive Consumer-to-Dealer Live Chat Conversations

Leading provider of dealer live chat software, Contact At Once!, reaches milestone and documents important trend in online automotive marketing[read more...]


Live Chat For Auto Dealer Websites - Good Or Bad?

Today I stumbled upon a nicely written post by Kevin Frye, eCommerce Director of the Jeff Wyler Automotive Family, entitled “Live Chat For Auto Dealer Websites - Good Or Bad?“.  Below is an excerpt: Today’s modern consumer looks for instant gratification.  When it comes to buying a new car, or scheduling a service appointment, many folks will visit a [...][read more...]


Video - Adam Simms, President & GM of Toyota Sunnyvale, on Running A Successful Internet Department

ContactAtOnce! customer Toyota Sunnyvale has one of the most successful internet departments in the country. In this AIN video Adam Simms shares some statistics and best practices, including the importance of chat in their overall process. [read more...]


Guest Post - Auto Dealer Chat A Matter of Convenience

This is a guest post from my colleague  Ed Parkinson, VP of Sales for ContactAtOnce!.   Ed has worked with auto dealers his entire career. Although it pains me as a Braves fan to provide a Phillies fan with airtime, I believe Ed provides some very insightful observations about live chat in this video.  Enjoy, and [...][read more...]


Three Reasons “Live Chat” Succeeds

The following article that I authored was featured yesterday in the Dealer Digest Daily enewsletter.  It’s pretty basic stuff that most readers of this blog, by definition, already understand.  I decided to post it here, though, because so many sales people who are successful with chat have to occasionally re-justify it to their GM or GSM.  [...][read more...]