ContactAtOnce! Tips, Tricks, and Best Practices
The Outsourced Chat Debate - Conclusion
This is the concluding post in a series of five posts regarding “The Outsourced Chat Debate”. The introductory post provided important background and context that should be referenced before continuing with this post. The second post made the case for answering your own chat leads. The third post explained rollover - answering your own chat leads [...][read more...]
The Outsourced Chat Debate - Post #4 - Outsource Chat Leads
This is the fourth in a series of five posts regarding “The Outsourced Chat Debate”. The introductory post provided important background and context that should be referenced before continuing with this post. The second post made the case for answering your own chat leads. The third post explained rollover - answering your own chat leads but [...][read more...]
The Outsourced Chat Debate - Post #3 - Rollover
This is the third in a series of five posts regarding “The Outsourced Chat Debate”. The introductory post provided important background and context that should be referenced before continuing with this post. The second post made the case for answering your own chat leads. In this post, an argument is made for answering your own chat leads [...][read more...]
The Outsourced Chat Debate - Post #2 - Answer Your Own Chat Leads
This is the second in a series of five posts regarding “The Outsourced Chat Debate”. The introductory post provided important background and context that should be referenced before continuing with this post. In this video post, ContactAtOnce! VP Sales Ed Parkinson makes the case for answering your own chat leads.
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The Outsourced Chat Debate - Introduction
This is the introductory post in a series of five posts regarding “The Outsourced Chat Debate”.
GM’s at every car dealership must ask this question…
“Should we answer our own chat leads, or should we outsource the answering to a service provider?”
There are many tradeoffs to be evaluated before arriving at an answer for your dealership, all [...][read more...]
