ContactAtOnce! Apartment Live Chat
Windows Live Messenger Now Lets You Add Chat to Your Website - Should You Care?
Microsoft announced some new features today that allow the addition of Windows Live Messenger Chat to any website. A nice post about it can be found on TechCrunch. Like Facebook Connect and other similar offerings, this is really just a way to add some social interaction to a website. So why should readers of this [...][read more...]
Seventeen IM/Chat Acronyms Everyone Needs to Know
There are differing opinions within this community regarding the proactive use of IM/chat shorthand when chatting with a prospective customer and that’s fine, but whether you use shorthand or not you can be sure that some of your prospective customers will. Are you prepared? Can you at least understand their messages, even if you choose [...][read more...]
Cars.com will use ContactAtOnce! to power the dealer chat functionality that is now available to all franchise and independent dealers
At NADA in New Orleans, Cars.com today announced that their dealer chat solution, powered by ContactAtOnce!, is available to all Cars.com dealers. We issued a corresponding press release. The use of live chat software by car dealers has been steadily increasing over the past several years, based on the relatively low cost and high rate [...][read more...]
Changing Icons
Typically, icon selection is a once-and-done exercise completed with the initial setup. However, some advanced users regularly switch out icons to measure and see which icons provide the best conversion rates. Changing icons could not be easier (Yes, it is possible to change the icons on your website without even having to ask your website [...][read more...]
Switching Agent Identities
Switching agent identifies is a very useful feature when one of the following business situations occurs:
When employees switch offices but not computers
When a single computer is shared by multiple users (on the dealership floor, for example)
Let’s look at a scenario 1:
The agents all have the Contact At Once! software installed on their computers. They are [...][read more...]
