John Hanger
President & CEO

John enjoys building successful technology companies. ContactAtOnce!™ is the fifth technology startup in which John has been involved at the senior management level.

John’s 20 years of leadership experience spans companies including Flamenco Networks Inc. where he was President & CEO. Prior, John was SVP Sales and Chief Marketing Officer at Flamenco, CMO at Atlas Commerce, VP of Product Marketing at Mercator and VP Development and Customer Service at SCT/Adage Systems. John started his career at Andersen Consulting (now Accenture) after earning a BSEE degree from Rose-Hulman Institute of Technology.

Marc F. Hayes, Jr.
Founder and Executive Vice President of Strategy

Marc knows innovation, Customer Relationship Management and enterprise solution delivery.

Prior to founding ContactAtOnce!™ , Marc spent 18 years at Accenture where he built a reputation as a pragmatic innovator who delivered solutions to business problems and opportunities. He held leadership positions including electronic Customer Relationship Management (eCRM) Practice Leader and CRM Practice Technology Leader. Most recently Marc led Accenture's emerging Messaging Practice and worked closely with the leading IM providers.

Marc is a respected authority in many areas of Messaging and Customer Relationship Management. Gartner Group published in October 2003, a “First Take” on one of Marc's solutions calling it “an early example of how presence can be used in unified communications…enhancing customer service.” Notably, one effort that Marc led, the Interactive Messaging Service, was a finalist for Microsoft’s 2003 Partner Product of the Year Award. Marc has been a featured speaker at many industry events and a contributing author in many books and articles.

Ed Parkinson.
Vice President of Sales

Ed likes selling solutions that really “move the needle” for his customers. Prior to ContactAtOnce!™ , Ed helped pioneer the use of call tracking and measurement to increase sales and quantify the return-on-marketing as employee 12 at Who’s Calling Inc.



Ed truly understands the “research-online purchase-offline” characteristic of verticals such as automotive, multi-family housing, finance, etc., having spent his entire 25 year career in them. Ed holds a B.B.A in Marketing and Management from Temple University.

Scott Bogartz
Vice President of Product Development

Scott understands software architecture and development processes. Prior to ContactAtOnce!™ , Scott directed the development of retail payments solutions at CheckFree. In this capacity, he led the creation of web services applications that leveraged CheckFree’s electronic payments capacity into new markets. In addition, Scott was the technical representative for business development helping define and prioritize requirements, providing sales support and working with customers directly to ensure customer needs were reflected in the product.

Before CheckFree, Scott spent 5 years with a consulting firm specializing in custom development for startup software companies. In that role, Scott designed and developed web applications for consumer banking, CRM and workflow management. Scott is a contributing editor to ‘The Agile Times’, a newsletter devoted to emerging software development methodology, and holds BS and MS degrees in Mathematics & Computer Science from Emory University.