A sales rep for one of the ContactAtOnce! enabled car dealerships in Atlanta forwarded me a conversation he recently had with a prospect. Excerpting:

[07:00:30 PM][SalesRep] What do you think of this instant connect tool ?
[07:00:38 PM][Customer] It is really great
[07:00:52 PM][SalesRep] Good to hear, we are trying it out.
[07:00:55 PM][Customer] The only reason why I chose your dealership is because I can talk to you now
[07:01:05 PM][Customer] If not I would not even have contacted your company
[07:01:10 PM][Customer] so 1 positive for this

Sometimes, the customers say the most eloquent things…